More Than 1,000 Reasons to Celebrate Our Money Max Coaching Team

She was great. She helped me with everything I didn’t understand. I’m grateful to have live support for this debt shredder software/program.

Lillian M.

She was very calm, patient with me. She did an outstanding job helping me review, understand and manage this program. She also is very competent and smart. We need more people like her around this business. Thank you Paola for your help!

Tayula N.

Jen communicated effectively, was very patient and was able to answer all of my questions. I appreciate how thorough she was and helping me understand the Money Max Account even better!

Ashley P.

Kiera was very helpful and I can tell she has really taken her training on the UFF program. I am learning new things from her every time we meet. She is an excellent support person for what I need.

Ray L.

My experience was great - the representative was patient, clear, and answered all my questions about the process. I felt informed and supported throughout. Just keep up the good communication and fast follow-ups; that makes a big difference.

Kevin M.

I don't know if I can ever thank Jill enough for her incredible customer support. She's absolutely amazing!!! She's quick, efficient, exceptionally pleasant (we're always happy and laughing when she fixes my issues.) Jill YOU ARE THE BEST!!!

Suzanne K.

Alexander is so the professional. He's patient and kind. He understands what’s needed and he adjusts his support. Thank you, Alexander

Vanessa M.

This was my third meeting with Audrey. The purpose has to orient me to the Money Max system so that I can use it successfully to eliminate debt. I have come a long way due to Audrey's knowledge of the program and her extreme patience in showing me how it works. I don't know how long it would have taken me to get up to speed without her help. I am extremely grateful!

Aurael C.

My initial training session with Lauren was outstanding. She explained the Money Max Account in a way that was intuitive, clear, and easy to follow. What could have been a complex system quickly became simple to understand because of how effectively she broke everything down. Her guidance made the onboarding process smooth, and I left the session confident in how to use the platform. Lauren’s professionalism and ability to teach the material made a strong, positive impression.

Dimron G.

Thaly has always been very helpful and patient with my questions. She even sent over transactions from the report buttons when I was not able to access them due to my antivirus software being turned on. Poala by the way as been very helpful as well and even suggested that the anitvirus may be contributing to the issue I was having with not being able to pull up the Export Transaction data!

Don S.

Thaly immediately knew how to answer the question I had about my MMA account. I also asked her a question about the CFT training course I was locked out of. She offered to contact the training manager and even called me right back after speaking with them to give me an update. Very helpful and appreciated!!

Linda B.

I was so glad to hear that our subscription clients will still have access to our amazing client success team. They are the experts - I have learned a lot since we started doing the initial onboarding with our clients - but I know I still need support and I appreciate the teamwork. :)

Margie B.

Cesar was very helpful, extremely capable and took the time to help me address the issue I was having. He was very patient with me as we navigated the program. I appreciate the awesome customer service.

Sandy T.

Professional, patient, respectful, and understanding of my concern. Not pushy. Thank you for that, I’m grateful for the customer service and support.

Tyrell D.

Audrey was extremely helpful, super friendly, patient and got my account reset so I can have a fresh start. She helped me book an appointment 3 weeks out and that gives me plenty of time to get all of my statements together.

John &.

Alexander cotta took his time on explaining all the information on the training class. He is a polite and very patient person. I would definitely recommend him to anyone for the training class. Great job.

Fortunato A.

Alex has been very helpful. Our session was more meaningful because I was proactive in writing down my questions. He is patient and kind. He is through and responsive. Thanks.

Ezola S.

I had an excellent experience with Janeth. She was professional, knowledgeable and extremely patient throughout the entire process. Thank you.

Norma E.

Max is so patient with me when I have questions to ask. I am pretty account savy, but this program is enough different that I need help to understand the process and Max is very helpful.

Debra C.

Kiara is the best! She is always patient and kind with me and she definitely knows her stuff! I would love to request her help again.

Chantily S.

Lauren was incredible! As a slow learning agent, I cannot thank her enough for her patient, thoughtful and thorough explanations. She is top notch and I am so very grateful that she spent time with me getting me set up for success. Thank you, thank you, Lauren.

Andrew B.

She is patient and kind. My MMA account is supporting three businesses plus personal. I think I have four checking accounts, six credit cards, one investment account, and three mortgages (on my rentals). She never got frustrated despite how messy my situation is. I found Jen to be a delight to work with.

Brien A.

Excellent. Knowlegeable. Helpful. Professional. Honest. Talented. A talent that she be paid commensurate with her skillset.

John F.

Paola was very knowledgeable and informative. She was helpful and easy to understand her instructions. Kudos to Paola.

Patricia R.

Dara was very patient, helpful and willing to help me start over in the system, Her expertise was comforting to me, and I hope to work with her again in the future.

Patricia S.

Audrey was great. She was very knowledgeable about the program and great at explaining how it works. She was patient as I had ti look up information, and answered my questions along the way.

Shari L.

Excellent customer service! Representative was very helpful and took his time to show me the material. Very knowledgeable. Thank you 🙏🏼

Ana C.

Jen was extremely patient and helpful for getting me back on track. She is awesome, while I am moving at slot speed getting all needed information logged in for program to work correctly

Deborah R.

Kiara was very helpful. I had a problem that was simple to solve! She was very friendly and easy to understand. I hope to work with her again in the future.

Lynelle S.

Audrey was a pleasure to work with. She skillfully guided me through the process and waited patiently while I accessed my information. She's extremely knowledgeable and took the time to education when needed. I highly recommend me.

Beverly H.

Paola was excellent. She gave us excellent advice and instructions to manage our account. She was very informed of the program and very professional and helpful. Thank you

Jeana L.

Thaly was very patient with me, considering I had just set up the program and had several questions. It also helped that she is very knowledgeable about the program.

NULL

Audrey was wonderful! I appreciate how she walked me through each step of the setup process and made sure I understood and was comfortable making adjustments to my financial information to best utalize the program. I am looking forward to meeting with her again to go through the remainder of the training so I can utalize the program to its fullest.

Nicole T.

Abner was pleasant, efficient, and very service oriented. Verification of who I was AND who he was great! Reset of my MM account back to the Setup Wizard done quickly and Abner stayed on the line to verify my request was completed. He represented the company and product well. Even offered the option a refresher appt if I needed it. What a way to go in and out of a Client support experience, Abner! Thank you!

Lynwood H.

Very patient and excellent helping us figure out dates and numbers. She was really helpful. Looking forward to our next meeting.

Lance M.

Audrey was amazing, she was very patient and took her time to walk me through the processes and explain everything in details. a wonderful experience.

Andre R.

I appreciate the call back she was helpful and detailed and willing to help. It is so nice to get fantastic and good help. Your team is doing good

Steve p.

Ray was great. He did a good job of explaining everything and was very patient and concise. I appreciate all the help.

Sarah O.

Max is great and very knowledgeable. She takes the time to explain every in a way I can understand. She has the patience and doesn't make me feel hurried. I really enjoy communicating with her.

Elza P.

Alexander was very kind, thorough, and patient. He answered all of our questions and helped us navigate through the issues we were experiencing within Money Max.

Kenneth &.

Paola kindly walked me through the details of the MoneyMax program tabs. She also clearly and patiently explained how to read and follow my Action Plan to achieve the projected savings.

Tasha G.

Max was very, very helpful! He was knowledgeable and was able to show me how the program works in the area I needed help with. I learned tips to continue growing into my knowledge and am able to use the use the program much better.

Anthony E.

Alexander is very kind, profesional, and thorough. He answered all of our questions, and gave us confidence as we are beginning our Money Max journey. He is a great trainer. Thank you for our experience!

Kenneth &.

Thaly was very helpful and patient with me and helped me resolve my concerns. Great job Thaly - appreciate all your help.

Elza P.

Thaly was knowledgeable and patient. She was able to help me reset up my account and answered all of my questions.

Shari D.

Lauren was kind, courteous and professional. She is the epitome of customer service and is a valued asset to the company. I hope to work with her again in the future.

Steve D.

Janeth is an awesome asset to your company. I have had this program for a while and it's crazy how I am just learning some amazing things with account connect. The things Janeth thought me will help me tremendously. 1-10 Janeth is a 20 Thanks

Toni L.

Very kind, informative and helpful. The team she used was amazing as well. Thank you.

Alma N.

Jen was outstanding! She was very patient and thorough explaining all of the details of the money max program. I have a much better understanding now . Thank you.

Pamela H.

Sweet lady. Helped me with a few issues that I had with inputting information on my credit cards. She explained everything and was very patient with me. Thank you so much for being there!

Mary M.

Max is knowledgeable and so very patient. We enjoy our sessions with her. We've had questions, that impedes progress. Max gives us practical homework so that we are prepared for setup/training. She is very good at what she does. Kudos!!

Carlos /.

Audrey was excellent!! Personable, professional and very knowledgeable. She even updated information that I hadn't thought about. She deserves a raise!!

Constance D.

It was a perfect call! Kiara was professional, knowledgeable, and had patients with me. Kiara made sure to follow-up with additional training opportunity which I will be attending with Kiara next week.

Romeo B.

Jill was so helpful. She helped me walk through some complicated agreements I have going in and out of my accounts. I got a better understanding of the MMA account. I am so thankful for the extra time she spent helping me. :)

Jena F.

Cesar was courteous, knowledgeable and helpful. The customer service is always 5 star with United Financial Freedom.

Steve D.

Jill was exceptional. She explained some aspects of the program that I was unaware of. I really appreciate. Jill also set up an appointment to work to help me get the full benefit of the plan. Thank you so much, Jill.

Deborah P.

Cesar was very helpful and guided me through all of my questions. You are a great team in support. Thank you.

Franklin B.

Kiara is the best! She is very patient and responsive to my needs. I would love to request her again if possible thank you so much !!!

Chantily S.

Max was very heipful in resolving 4 situations. Max was knowledgeable, professional, caring and patient.

John M.

Lauren was wonderful. Very strong communication skills, great personality and solid knowledge of the MMA system. It’s wonderful that I can get a recording of our training/review session. It was a enjoyable experience and I give Lauren my highest compliments! 👏👏👏

Michael W.

Audrey was very detailed and very friendly during our session. I loved that she had no problem answering my questions as I was asking them. She explained everything in great detail and made sure that I did not have any questions about anything. I really like that she wanted to schedule a follow-up to our session to see how we were doing on using Money Max a few weeks out.

Michelle H.

Audrey has excellent customer service! She does what she says she's going to do, follows up, and she's thorough in her handling of matters - removing the stress while adding the solutions, internally for UFF producers and externally for the clients we serve. Surely Audrey's on UFF's Christmas bonus list.

Belinda ".

Jen was very patient and concise. she gave me time to process and understand how to work the program. I was happy that we were able to schedule another session to make sure I'm on the right path to success.

Linda H.

She was so nice and helpful, she was able to answer all my questions and helped me understand what I had done incorrectly. No need to change what they do

Aaron H.

Alexander has been really helpful in explaining the UFF program and how to set up our Max Account. It was really simple and useful explanations on the most basics scenarios (payments, deposits, ...) and how to navigate between the different applications.

Blandine M.

Alexander patiently walked me through the process of getting my account in order. We are motivated and excited about using Money Max to get to debt freedom, and having kind employees like Alexander makes it easier to walk this journey. Thank you, sir!

Kenya C.

Thank you Thaly for your amazing knowledge and patience with helping me understand the program!

Deborah P.

Audrey was very helpful and courteous. She answered all of my questions and more. Great job.

Ariq A.

Gracias a Janeth por su atencion muy profesional y puntual muy atenta y paciente conmigo ya que no soy muy bueno con la computadora. Respondiendo a todas mis dudas y en verdad le agradesco mucho.

Abel Z.

I really appreciate Alex. He is so patient with me and understands my issuse and concerns. Thank you Alex for always doing an EXCELLENT Job!

Jeuton J.

Ray was great to work with. He answered all my questions and was extremely knowledgeable about the program. He was also very patient with my slow internet connection.

Lianne M.

Audrey listened, repeated what I asked for clarity, and made the changes requested with professionalism and expedience. I had a great experience working with Audrey.

Dexter B.

Thanks to Kiara for her patience, professionalism, and support! I was able to get my account issues resolved successfully with her help:)

Brianna R.

It has been a wonderful experience working with Cesar. He is very attentive and understanding. He answered all my questions thoroughly so, I could make the best decisions for my situation.

Tina W.

Jill is phenomenal. She has really been a great help through this charge back issue. Thank you so much Jill.

Franklin B.

We spoke with Lauren. She was so helpful and took the time to answer everything, and if she didn't know the answer, she searched and found the answers. We're very thankful for her help.

Anthony E.

I am really appreciative of Audrey's professionalism, sincere enthusiasm and approach to training, attentive listening skills, friendly conversation for creating an enjoyable and productive training experience.

Franklyn T.

Jill is always great with my clients, very knowledgeable and patient. I appreciate all you do Jill. Thank you and Happy New Year!!

Trish N.

I appreciate that she gave me lots of time because my account was a mess. She covered a few things that I don’t remember getting covered in my initial training. She was very polite and pleasant to deal with.

Brien A.

Very helpful. I even had her look into something complicated and she got back to me later in the day. Thank you much. I'll get this figured out eventually

Tammy B.

Paola answered my questions patiently and thoroughly. She was very encouraging about my progress with the MoneyMax program and a pleasure to talk to.

Tasha G.

Alexander was very professional and through. I enjoyed the experience. He covered every aspect of the program in detail and listened intensely to my descriptions and even scheduled a follow up meeting to finish the training.

NULL

Audrey did excellent in all appointments and totally patient with me. She was pleasant to work with, and I hope we can continue to work together.

Mahana G.

Alexander,Muy amable, mucha paciencia al explicarme, Excelente entrenador en finanzas, muy profesional en su trabajo.

Marilu C.

The counselor was very knowledgeable very pleasant always ask if I understood so the experience was a really great, but dealing with the reps from this company is great

Tracey L.

Tally is great! I love that she makes me feel so comfortable and not judged at all when I am struggling with judging myself for where I am or where I'm not in my money journey. She helps me to know that I'm not alone.

Joanne L.

Thaly was very helpful. I can enter One Time Expenses into the Action Plan easily now. Being able to designate the correct credit card to pay Recurring Expenses still is no happening. Not seeing the drop down menu that allows me to select the proper credit that the recurring expense is being paid by. I will call again on Monday to get an answer.

Barry R.

Audrey was fantastic! She assisted me quickly and effectively. I appreciate her help!

Brianna R.

Ray was so patient, and walked with me through this training as slowly as he could. I really appreciate him being open and giving me all the information he could. Thank you very much !! I can see the light at the end of the tunnel!! Aloha

Annette E.

She was patient, knowledgeable, and could sense I would need a follow up to ensure I understand the program

George M.

Jill was very polite, courteous and professional. Knowledgeable and addressed/solved my issue quickly.

NULL

Patricia was very kind and she did a great job! We are still having issues with account connect and any difficulties we are having are only due to the issues with Yodlee. Thank you for your understanding;)

Marlene T.

Cesar answered my questions and we went over my errors. I appreciated his help and his understanding. Looking forward to our next meeting to ensure my complete understanding of this product. Thank you Tina

Tina W.

Excellent!!! I just found out the bilingual coaches on staff, amazing!!! And what a surprise when Thaly said she was, I never knew! She's is fantstic!!!

Suzanne K.

She was great, very kind and patience. She did not forget about me when she was trying to help resolve with my account issues.

Marie F.

Cesar was very helpful and friendly, he ensured that all my questions were answer and he explained everything I needed to know in detail. Thanks Cesar

Ismael M.

Well it all went so well with Audrey, she's so kind and patient responding and resourceful with her knowledge Thanks a lot?

Freddy C.

I appreciated Janeth's patience with my lack of computer skills. I had to ask my husband to assist with the sharing of my Debt Shredder screen and Janeth was very thoughtful and kind. I had two issues to correct and she gave time for both to be solved.

Buddy &.

Paola was incredibly knowledgeable and shared so much information with me. She has a great demeanor and is very friendly.

Shannon R.

Dara was excellent and helped us understand the software much better. Dara answered all of our questions and concerns. Thank you very much for all of your help and patience.

Thomas P.

Thaly was very knowledgeable and helpful in answering my list of questions. Also very pleasant.

NULL

Kiara is very knowledgeable of the Money Max. She works well with my clients and is able to answer the questions of the client with lots of confidence. I am Always happy to have her working with my clients. Thank you Kiara!!

Trish N.

She is very good at explaining each process to me. She also gives me good advice on HOW to use this program to work best for our unusual finances. I have learned a lot and have been using the system more now. Thank you Jen!

Melinda C.

Abner has been very helpful,with all my questions,and he has a lot of patience explaining the program,also he is on time for our appointments. Very happy with his service

Jacqueline S.

Audrey walked me through my problem and solved it. I am grateful for her help. She new exactly what to do. Thank you, Audrey. Love the program!

Marilyn T.

La persona que el día de hoy me ayudó con todas las dudas y algunos ajustes que necesitaba en el programa fue muy amable y muy paciente; gracias Ethan , excellent job .

Ana H.

Audrey was super helpful and very patient with us, which really won us over to using the MoneyMax Account program.

Alfred W.

He was professional and got help on something that was not in his job description (connected my back office with my MMA). Didn't take long.

Shirley D.

I am very pleased with the service Paola provided to my self and my wife. Very kind, knowledgeable and patient.

Erick G.

I love how Thaly effectively communicated and helped me understand even though I asked her to repeat what she said so I could understand.

Ashley P.

The agent was very friendly and courteous. More importantly, she was patient with my limited computer literacy.

Jimmy W.

I love this company. The support is fantastic friendly and on top of it. The problem was resolved so quickly it was astounding. Thank You

Debi L.

Ray helped me with a zoom call which helped understand what he was talking about. He was very patient with me.

NULL

My time today was great. I left feeling more confident on using the system correctly. Max took her time to make sure all my questions were answered and understood what I should do in the program. I really appreciated her time and patience!

Juanita M.

Ray seemed very knowledgeable in helping my situation. He also gave me a few tips to use in the future in case I have futher problems.

Dwayne M.

Dara was absolutely amazing. She knew her stuff. She helped me move forward to using this software/program

Lillian M.

Audrey is fantastic, as always!!! A feature I was not familiar with and she was so helpful!!! Thank you!!!

Suzanne K.

Audrey was great! She really helped me understand the program better and answered all my questions today!

Juanita M.

Audrey is very knowledgeable and flexible about training and answering my questions and confusions. I tried to cancel/rescheduling this meeting THREE times the 24 + hours prior to the appointment and apparently the cancellation did not go through. Audrey and I made the time I had work.

Priscilla A.

Audrey did an excellent job explaining the details of the program. She was very patient with me and answered all of my questions.

Lois K.

I was relieved of my concern when speaking with Lauren. She was kind and encouraging. She got me signed up for a refresher training which I’m looking forward to. Thank you Lauren.

Ezola S.

Hello, Thaly helped me with my question, while being personable and polite. The call was not rushed, giving me time to remember other questions I had. Very happy withy experience, no improvement needed. ☺️

Samantha R.

Lauren was very patient and knowledgeable. I appreciate the time taken to walk me through money max.

Toni H.

es un joven muy paciente, con mucho conocimiento, explica excelente y es muy amable. le doy un 100%

Roberto Z.

Thaly was very respectful, knowledgeable, and Patient! Kudos! I am very comfortable with Customer Service. Each agent I have worked with is excellent.

Carlos /.

Audrey explained everything simply and clearly! Audrey new the program well and was very helpful!

Janice J.

It was a pleasure speaking with him, I had most of my expenses keyed in and we just needed to make a few adjustments. He was patient with me in trying to make sure that I had all accounts in order. I would definitely go back to him for further training.

Aaron H.

Every support personnel I have spoken with has helped me tremendously and been very professional.

Leon T.

Jill was very helpful and explained the answer to my question in a way I was able to understand.

Tiffany O.

Audrey has been a God Send to me in learning how to manage my Money Max program. I am grateful to have her support and am beginning to see the light. Thanks so much for your time and patience! Aurael

Aurael C.

Audrey was friendly, kind, and helpful in answering my questions. Thank you Audrey for your help and have happy holidays!

NULL

Jill was outstanding at quickly identifying a solution to my question and offering a next step in implementing the resolution. She is cheery, pleasant, and knowledgeable.

Robert B.

So grateful for Cesar's assistance. Very swift and promptly identified the problem! Thank you so very much for your excellent support Cesar!!!

Suzanne K.

Janeth was really helpful and patient with my trouble logging in and connecting the audio.

Saira G.

It's like I rubbed my rabbits' foot for luck, by getting Audrey a my supprt help! She asks the right questions so as to hone in on the problem or question and then takes you right to the solution...(and with a sense of humor to boot) Outstanding!

Frank E.

Cesar is always helpful and kind. I think this is the second time I got him. Thanks Cesar!

Chantily S.

When I spoke with Thaly it was an absolute Joy. 😊 THaly guided me to complete my 3 adjustments on my MMA client account. she was very professional, warm and caring.

John M.

Lauren helped me get signed on my account which, I had not been on in awhile. She was very nice and professional.

Gerri R.

Very helpful, patient and kind, very well spoken person there is no complaints from me

Carlos J.

Jen is fantastic at explaining how to use Debt Shredder. I'm grateful for her support.

Linda S.

She was friendly and very helpful. Had the issue taken care of immeadiatly. Thank you.

Franklin B.

Kiara was so helpful, friendly and warm. She made the day better.... Thank you Kiara!

Sandy N.

Paola was very knowledgeable about the situation and help me very quickly. I was on my way with no trouble at all. The next time I call, I hope to speak with her!

NULL

Audrey is a pleasure to work with! She's extremely knowledgeable about MMA. She skillfully explains what to do in a step by step fashion while addressing any an all questions and concerns.

Beverly H.

Kiana was very helpful in helping me to get a better understanding of how to go through the budget and listing items into the system.

Agnes D.

Cesar was so helpful! I was on Zoom with a client helping them with their MMA and Cesar jumped right in the zoom call and solved our problem within minutes!

Mary L.

Thaly was great! She was patient and was able to answer our questions and concerns. We are very happy with our experience and excited to see our debt gone!

Martin V.

I am always glad when I hear that any of my clients get to work with Audrey. She is so patient with clients & also with us as agents. Glad she is a part of our client success team!!

Margie B.

He was great! I am not confident with technology. He was very patient and explained everything well. I would enjoy having him assist me every time I call.

Beth L.

Ray, thanks for working with me so quickly and professionally! Your assistance was greatly appreciated. Keep up the good work!

Tammy L.

Very knowledgeable about the system, explained in detail. Was very patient when I was not prepared.

Olivia R.

Janeth answered all our Questions and she was very patient and highly knowledgeable too. Thank you.

Taiwo A.

She is helping me setup my system so that it works correctly. I appreciate her help and insights.

Tamara L.

Paola is an excellent communicator and helps make things understandable in a way that I know I can and will be able to navigate and use MoneyMax in a powerful way. Thank you.

CHAD B.

She was more than helpful. Do you guys give your customer service agents happy pills? She was very helpful and made me feel good. Thank you!!!

Franklin B.

Jill was amazing and patient. She taught me things about the program I was not aware of. I am now on the right track toward eliminating debt.

Deborah P.

Jen is a patient lady. I had a lot of technical issues, user errors with the program, and lots of data to review and she was patient the ENTIRE TIME! GIVE HER A RAISE!

George M.

Answer all my questions in Spanish. Help me to understand how to work the program easier. Thank you great job!!

Maria S.

Max was an ultimate pro. Clear, direct and patient communication style. Comprehension of issues spot-on and quick to resolve. Answered every question concisely. Very effective as a Trainer.

Viva C.

He is an excellent professional and very patient in the way to teach Thanks Alexander

Guillermo M.

Audrey was extremey helpful in resolving a unique situation. I always get exceptional support with Audrey!!!!!

Suzanne K.

As last evening, she was awesome. I just need to be more careful with what I am doing. Your system is great. I just got in a hurry and inputted incorrectly. That is what messed things up.

Mary H.

He was patient and explained again how the program worked and helped me establish a priority payoff account

Peter H.

Very helpful in all areas, helping to set up my account and reschedule an appointment. Paola was very patient with me as well 👍👍

Israel R.

She was very helpful in helping us schedule the onboarding meeting and helpful in getting my new client the $400 credit hopefully.

Franklin B.

Max was great. Helped me to see where the error was and walked me thru what I needed to correct issues. Very pleasant to speak to

Aaron H.

It was a very educational experience and Ethan answered all my questions. He creates a great foundation on which to build my knowledge of your system on. Very good call. Thank you!

David P.

Audrey was very helpful and knowledgable. She was able to help me with each question I had and accomplish what I called in for.

Kady N.

Dara was very friendly and knowledgeable and she solved my issue within five minutes. She also offered additional training.

Julie B.

We have similar names and she pronounced my name correctly! Audrey is courteous, respectful, and very knowledgeable. Kudos!

Carlos /.

Working with Max was awesome, She has patience, understands this system so well and made learning Debt Shredder so simple.

Donna B.

Friendly, knowledgeable, and professional! Provided my answer in a very quick, productive call.

NULL

I had a great first training session with Ethan. He guided the set up process seamlessly, with a great pace, and patient demeanor. I look forward to training with him again.

Colleen C.

AUDREY WAS VERY HELPFUL AND EVEN ASKED MY LEARNING STYLE TO MAKE SURE I WOULD COMPLETLETY UNDERSTAND THE MONEYMAX SYSTEM

veronica w.

Alexander was a total professional in every way. Really patient with me. Awesome appointment.

Andre C.

Thaly was terrific! It was great working with her; she resolved all my issues. She has a firm grasp pf the program. Thaly, I apologize for calling you Charlie I thought that was how you introduced yourself it may be time I spring for a hearing aid.

NULL

Hola buenas tardes Alexandra fue muy amable y paciente conmigo y me ayudó mucho y como agente es excelente mil gracias

Elvia L.

Jill is a go-to person in the organization. Her expertise is obvious when she gives instructions, and she blends in a nice amount of levity and patience. Thank you for employing such a jewel. John Toth, Agent & MMA user

John T.

Ethan was extremely nice when I told him my issues with booking my training. I’m so grateful he understood my mistake and was willing to help me schedule my training.

Nicole T.

She was wonderful and patient. Explained and answered all questions. Thanks again Paola

Norma G.

Audrey’s attention to detail is outstanding, she won’t miss any step and will cover every detail. She will walk you through the program effortlessly and proficiently. She is a great trainer.

Francisco B.

Alexander hizo un excelente trabajo en el entrenamiento. Muy amable, paciente y siempre asegurándose que entendí todo paso a paso. Muchas gracias a Alexander Cotta

Elizabeth U.

Paola did a phenomenal job!!! She was patient. Understood the issue and worked with me diligently to solve it.

Ariq A.

Hola thaly me ayudó mucho con el uff y fue muy amable y paciente y muchas gracias por es una persona excelente

Elvia L.

Audrey was awesome and patient and was able to help us get squared away. Thank you!

David T.

Kiara is easy to talk to, also extremely patient and has great listening skills.

Andrew R.

When I spoke with Thaly earlier this week she was absolutely wonderful and engaging. Thaly handled my two requests about my MMA client account. UFF needs to keep Thaly as a MVP member for a long time. 😊

John M.

Kiara was very polite and patient as well. Explained the answers to the questions I had very well.

Jason S.

Thank you so much, he was very helpful and understood all of my questions and explained very well.

Alevtina &.

Lauren was great. She was very thorough with her explanations and answered every question we had.

Edward H.

Lauren's is knowledgeable of the product and explains its functions in detail. I also was comfortable asking her questions.

Georgette B.

Alex helped me set up new accounts after some bank fraud activity caused me to close bank accounts and open new ones. He was very patieyand helpful!

Michael B.

Ray was very helpful. very knowledgeable of what needed to be done and executed it to perfection

NULL

Thaly was very helpful and honest. I hope I get to talk to her again in the future. An absolute pleasure to work with! :)

Andrew B.

I have had very productive session with Max. She has a lot of patience, knowledge and understanding. Thank you very much

Svetlana P.

It was a good introduction to the program. Time will tell if I can utilize what she told me and remember everything. I am glad there is easy access to support. Thank you.

Jennifer B.

It seems my situation is a bit complicated... so training is taking longer. Audrey is kind and patient and excellent!

Priscilla A.

Tally was once again very helpful in making sure that I had an answer to my question and went over a few topics that I didn't quite understand

Don S.

Thaly es la mejor. Fue muy paciente y amable . Me explicó muy bien. Muchas gracias.😊

Blanca C.

Thaly was so helpful! Thank you for your professional attitude and Happy New Year! :)

Tammy L.

She was very helpful in educating me on the nuances and services offered with MMA5.

NULL

She is so patient with me! She explains things and also explains why we are doing certain things. Very good!

Jeff J.

Audrey was so helpful!!! And I love that she asked for control so she could see exactly what I am looking at

Donna B.

Cesar was positive, professional, and energetic and made it so our client could receive the $400 Christmas discount. Great job Cesar!

Sandy N.

Max was great. Had a simple question and she was quick to answer and help me out.

Andrew B.

Alex was very calm and helpful during the training. I'm looking forward to continuing our session to learn more about the program.

Levent T.

Jill is excellent and has help me so much with understanding how to make money max work for my family.

Diane W.

She was very helpful and was able to show me quickly what I need to do to get my budget item posted

Norma G.

We have nit been easy to work with because we are old school. She is very patient and really walked us through the system more than once. THANK YOU !!

Lance M.

Alexander did a wonderful job of showing me features of the Money Max Account. He was patient during the entire interaction.

Jennifer T.

Alexander was great in everything, he explained the program very well and very well communicating to get me to understand.

Carlos J.

Muy satisfecha con Alexander de como explica y la paciencia para ensenar. Se asegura de que entienda bien antes de avanzar. Excelente servicio al cliente. Gracias Alexander!

Elizabeth U.

No hay nada que agregar ella es muy paciente, y explica las cosas de una forma que entendimos muy buen trabajo, gracias.

Maria G.

Very patient with me so I now have a much better understanding of how the system works and what is required on my part.

Gary K.

Ethan fue muy amable y patient durante toda la junta en ningun momento cambio el tono de su voz contesto mis preguntas con mucho respeto y vetificaba que yo enyendiera muchisimas gracias Ethan 😃

Antonia R.

He have good customer service, polite and he helped me with all the issues that I have, he gave me good information.

Rosa G.

I was having technology trouble and Jen had the utmost patience. Jen walked me thru how to use Money Max and explained all my questions 100%. Best customer service experience I've had in years.

Rodney B.

Jill was lovely! She quickly helped me accomplish what I was calling in for and did it with a smile on her face! ;)

Andy B.

I have nothing but great things about the experience. I truly appreciate Ray contacting me after I sent a message seeking assistance. Ray got right on top of it !!!!

Cheryl B.

Alexander was wonderful at answering all of my questions and very thorough explaining everything in the training.

Pamela C.

He was very attentive to what needed to be fixed in my program. I am grateful to him for all the help I received.

NULL

Jen was phenomenal. I did not schedule a follow up call yet, but I want to speak with her again when we call customer service. Thank you all. Have a great weekend.

Martinez S.

She consistently asked me if I had any questions and took time clarifying for me when I was not clear about the totals and calculations listed on the system. Felt very comfortable with her.

Rochelle F.

Ray was very polite and knowledgeable. He directed me to the form I needed and answered my questions promptly.

Monica V.

Everything was clear and I was able to get a clear understanding of what was happening with the cash flow and how each feature impacted the stated action plans.

Ricardo M.

Audrey very passionate and very smart and professional about the subject matter. Excellent customer service and teacher. Thank you 😊

Henny W.

Audrey was very patient with us, after she located our need for attention and we concluded with how to execute for future prospect! Thanks Audrey. The Bridges

Lutania B.

We made headway. With my pay being 11thly it was difficult but she helped me figure it out so it shows up accurately in the system.

Tamara L.

Cesar consistently provides outstanding customer service. He takes the time to understand the issue by reviewing the account and asking the right questions. He showed me search transaction feature that I had not though of. He saved me a lot of time to audit my money maxx account. Thanks again Cesar. 5 stars

Cassandra R.

Alexander excedio mis expectativas en su servicio, me explico a detalle y con paciencia las dudas que tenia y como hacer cambios en un future ademas de recomendación de videos para practicar lo que hoy me termino de explicar. Gracias Alexander por tu tiempo, paciencia y tu forma de explicar. ~ Merced Fragoso-Aquino

Merced F.

explains things very well. helped me set up all my accounts and has really taken time to show me how the program will benefit me.

Raina M.

Very professional and patient with me. You were right. It will become fun. Thanks again for your time.

Yvesmarie J.

Hola se que en el futuro será mejor pero por este momento estan haciendo un gran esfuerzo para ayudar alas personas y agradezco mucho por la ayuda de hoy excelente trabajo gracias

Jose D.

Alexander is an excellent guidance person. I'm super happy with his mentorship on the software; he is always worried about making feel you that you learn what he is explaning...!

Pedro G.

Audrey explained everything thoroughly and clearly. I look forward with working with her more.

Kenneth B.

Audrey did amazing! Super helpful. Plus, helped me learned few extra things as well. 10/10. :)

Rahul K.

Alexander was great at explaining everything and making sure I understood everything. He answered all my questions and had me do samples of what I needed to do. Thank you!

Alvaro M.

I want to thank Cesar for his guidance, attentiveness, and patience in supporting me with the UFF. Thank you, Cecilia.

Cecilia G.

She listened and walked me through what I needed to do and made sure I was good before She got off the phone.

Yvette &.

Thaly was very helpful in answering my question and helping me resolve the problem.

Wendy C.

I received great help today sorting out things. I need to take better care of my commissions and sales. Thank you for your help today!!

Franklin B.

He was knowledgeable about the program, understood my question and was able to guide me to where I could find the info I was looking for within the program.

NULL

she makes you feel good about speaking with her, her aura is great, I hope to talk with her everytime!

Marilyn C.

She worked customizing everything just for us and was very patient. Answered every question we had.

Lance M.

Alexander tiene la habilidad de enseñar bien y con muchas paciencia y ESO nos ayuda tremendamente a uno captar El uso del programa. Excelente mentor y maestro ya q conoce El programa a la perfeccion.

NULL

The representative really listened to me and was able to do what was needed on my account.

Jose V.

Paola was great. She was able to speak to another department and get the info I needed.

Ariq A.

Dara has been so helpful and nice answering all my questions and doing some research for me. Thank you Dara!!

Franklin B.

That was great and really patient with me while I was learning. I felt really good about my time with her.

Joanne L.

Cesar was excellent! He explained and educated me more on the IUL process in more detail and answered all my questions and concerns.

Elza P.

Jannet, fue profesional, preocupada por ayudarme y yo estoy muy satisfecho con sus atenciones!! Excelente trabajo Jannet! Alejandro

Alejandro A.

Thaly clearly explained what was required so that I could bring my payment current! I appreciated that.

Bennie M.

Max helped me a lot and starting to understand a little more! It motivates me to improve my budget!

NULL

Jill was extremely pleasant and professional It was my first call into customer service Thank you!

George C.

Cesar is ALWAYS so helpful. Exemplary customer service. I’m always happy if I get helped by him .

Ariq A.

Dara was very helpful in instruction with setup of my accounts and answered many of my questions.

Shalane D.

Jill was great; efficient and knowledgeable. So is Trisha. She's been great to work with!!

Deborah A.

Is a great experience work with Ethan. He is very clear and able to resolve the questions.

Alvaro M.

Was very helpful and learned alot also always willing to help and guide me to do better with my account . Thank you

Steve p.

Alex was very thorough he went into a level of detail I was no expecting yet appreciated.

NULL

She’s was great in guiding us step by step being patient and answering all our questions!

Luis P.

Luke was very helpful and was able to answer all my questions and fix my issues on MMA.

Mia F.

She knew exactly what I was asking and helped me move forward to input more information

Aaron H.

Dara got what all I was saying, approved of it, after checking my account, and kindly reminded me to update my credit card line in the action plan, not the budget.

Brent A.

I am a new user. Caesar understood what I was trying to do and he helped me get it done quickly. Thanks Caesar!

Deborah M.

She was able to help take care of my concern very quickly. Very positive experience

Mary H.

Max is Amazing - I look forward to working with Max in the future! Seven out of five stars, rockstar she is.

Keith T.

Un cordial saludo, excellent trabajo de Lauren , su paciencia en ayudarme y muy contents de estar en este proceso con todos los beneficios de un seguro de Vida.

Genaro L.

Cesar was kind and patient while walking me through what I needed to do. Thanks.

Johnson &.

Paola was absolutely wonderful. She got back in touch with me and resolved my issue. Thank you Paola!

Franklin B.

Excelente, me ayudó a resolver mi problema con el programa fue muy amable, muchísimas gracias Janeth

Jose R.

Thaly did a great job explaining how to edit income in the accounts tab. Thank you for all you do!

Michelle H.

The assistant was quick and very courteous. She waited to ensure I could log back into the system.

Jimmy W.

I really learned a lot with Alexander, and he went above and beyond trying to understand me and my situation. I fee confident I can use the program.

Maria E.

Cesar’s kindness and patience with me reflected the company’s with me in my financial squeeze since my neck surgery. Thank you all very much.

Michael T.

Thank you for answering my question and patiently directing me how to do the right way.

Henny W.

Thaly did a great job getting straight to the problem. I was on the call for less than 10 minutes and the issue was resolved. Great job!

NULL

Excellent, polite service. Quickly followed up and addressed the challenge. Thanks

Philip W.

Dara was available, supportive, competent and provided the answers that I needed.

Darci J.

Cesar was great. I felt bad that I hung up too soon. Thanks for your help sir. 🙏

Andy B.

Ray went over everything, and answered all my questions. Made sure I understood how the program works. No complaints he was Great!

Brian Z.

Paola helped me eliminate an unused account and to refresh the synchronization with my bank accounts

Michael B.

Alex was very patient to show me what to expect and how to adjust the different functionalities

Moro S.

Audrey, She is amazing good teacher. I finally graduated from my program. yeahhhh Thank you :)

Henny W.

Alexander, excenlente atención al cliente, explicación detallada todo muy claro, muchas gracias por toda la información.

Zenobia P.

great information about the program and strategies to update my information for more accuracy. Thank you, Pola.

LEONE L.

Gracias Alexander por ayudarme en mi proyecto y por ser muy directo en tu trabajo eres una persona muy profesional gracias por ayudarme

Juan E.

Fue muy paciente conmigo porque el sistema no estaba funcionando bien. Se tomo el tiempo y fue muy paciente.

Edilberto P.

Quick Reply. Quick Resolution. Explained the issue efficiently. Much appreciated

Jesus (.

Paola took the time and was nice and clear to show me the necessary steps to clarify my doubts. Thank you Paola and thank you UFF

Gilberto a.

Audrey was patient with me and willing to work after hours to address my concerns. Many thanks Audrey!

Chantily S.

Ray listened carefully, answered my questions, and taught me a valuable insight for my MMA program.

John T.

Ray answered my question and cleared the platform so I can track paying off my mortgage correctly.

Winsome M.

Jill was very proactive in supporting me with scheduling a time that really fit with my schedule.

Shana H.

Muy buena explicación le entendí perfecto resolvió todas mis dudas en ese momento muchas gracias.

Maria G.

Thank you Ray! I appreciate your assistance in sending me the link for my new client's training.

NULL

He was great. He was able to answer my questions and he made me feel comfortable. Great Job!

Kira B.

Kiara was absolutely amazing to work with. She was very attentive, patient, and supportive throughout the entire process. I truly appreciated her depth of knowledge about the platform as she explained everything clearly and made sure I felt comfortable and confident. Her professionalism and genuine helpfulness made the experience exceptional and I truly enjoyed working with her.

Darnetta R.

Initially, I contacted a representative to schedule an appointment due to issues encountered with my programs. After I explained my situation to Thaly, she readily assisted me. I was highly satisfied with her prompt and professional support. While I could have waited for an extended period, she efficiently resolved the issues with the two programs I use personally. I acknowledge that she is a competent agent capable of resolving any issue associated with this program simply by listening to our descriptions. THANKS!!!!!

Maria E.

Emma was outstanding! Extremely patient and kind! She made sure that everything was understood before moving on to the next. She showed great judgment and is very knowledgeable and met my level of understanding! Meaning she was not talking slow or taking too much time when she recognized that I got it! She didn’t judge in her tone or anything when she realized I don’t have the money to do what I need to do, and she encouraged me in the right thing to do, keep at the program and allow it to work and stay familiar and up to date. She was all together awesome! I thank her and you have a great asset there with her!

Anthony W.

OMGOODNESS... I so love love calling our Customer Service peeps! Janeth did an EXCELLENT JOB in explaining and reviewing my MMA! She was so patient with me and made me feel so valued! I didn't feel I was wasting her time. I totally understand now why my MMA asked me to do certain transactions which I didn't understand before & I was starting to doubt the MMA. With her guidance and explanation I was able to be relax and believe in my MMA once again. Thank you for having great customer agents to help us alleviate our issues and doubts.

Elza P.

Audrey did an excellent job assisting me throughout the entire process. Her guidance was well-coordinated, clear, and thorough, allowing me to fully understand the next steps for my IUL with my MoneyMax account. Thank you, Audrey, for your outstanding support and professionalism!

Koffi K.

I want to express my sincere thanks to Patricia for guiding me through the process yesterday. She has helped some other times and has always been very professional. She's been so kind and patient. I appreciate her time and dedication.

Elena S.

Audrey is incredibly knowlegeable, kind and helpful. I love when I get her on the support line, and I always select her to onboard my new clients when she's an option. Thank you Audrey for clearing caring about our agents and clients.

Sandy N.

OMGOSH!!! I thought that I had a bigger mess than I did. Paola was AMAZING at helping me sort through my transactions and explaining how to maintain them. I AM GRATEFUL for purchasing this program and more importantly for the expert professionals, like Paola, who provide aftercare follow up! Thank you! Purchase well worth it!

Anita J.

Jen is a great asset to your team. She’s knowledgeable, friendly, patient and with her help i’m way more comfortable using the program. This was exactly what i needed. Thank you

Benaguy E.

Alex was amazing. Kind, patient and fully knowledgeable about the program and how to help me get sorted. He gave me excellent tips which will really help me moving forward.

Virginia C.

Ray was a patient, knowledgeable and helpful professional who took the time to answer my questions. Great job, Ray!

John K.

Audrey was the most knowledgeable representative I have experienced so far. She was very patient with me and knew exactly what to do in order to solve my problem. I wish I could have her help each time I call in for help.

Margaret H.

Alexander was very attentive and provided excellent service. He answered every question we had, guided us through the application process with great care, and made sure we understood everything clearly. Overall, he did an outstanding job, and we truly appreciate his help.

David P.

I found the UFF fantastic and my teacher is the best. If you're looking for someone who's really patient and has a wealth of knowledge about UFF, I wholeheartedly recommend my professor, Alexander Cotta.

Martha G.

Thaly s very patient understanding committed an excellent leader and knowledgeable and at the same time she gives you room don’t rush make sure you understand. Thaly she’s just AWESOME!!!

Lisa J.

Janeth provided outstanding customer support and a professional, courteous, and knowledgeable approach to helping me during the call.

Marco C.

Cesar was great, very creative and dedicated. Once involved he stuck with my issue to the very end. he even researched outside of Shop Financial as far as I can tell for a solution. All of your support team is pleasant knowledgeable and curious. But Ceasar is special you are very fortunate to have him.

NULL

Kiara was very helpful, knowledgeable and patient. She did a wonderful job! Thank you for taking the time to walk me through this!

Dabney C.

I've been working with Shop Financial and Luke for several years and Luke just NEVER fails to get the job done. His working knowledge is amazing and he is so easy to work with. He is so easy going and kind and patient. Never meeting Luke in person and living in different states I love Luke like a brother. this is how working with someone online and over the phone should be, makes for a better experience and world. Thank God for Luke, i feel blessed every time i call for his assistance.

John F.

Always very helpful, patient & kind! Cesar doesn't need to change a thing but just keep doing his great work in taking care of our financial concerns & making it easier for us to confront what it is we need to do to be more successful in organizing our finances. Thanks SO much Cesar & I look forward to visiting with you again on any more financial help! :) Sincerely, Marianne & Ed

Ed &.

Audrey was so helpful with both of my requests. Knowledgeable and friendly, she offered great answers, a real pleasure to deal with. Whoever hired and trained her, IMHO, desteves kudos and maybe a raise :-)

Frank E.

Kiara is a highly knowledgeable and supportive individual. She is consistently helpful, courteous, and a pleasure to work with.

Israel S.

The customer support agents are ALL AWESOME! They provide the best customer service ever! They never make me feel like I am bothering them and very patient with me and always answer all my questions!

Elza P.

Dara, in a very short time, taught me about some key features of the Money Max Account I can use to help my clients… and she helped me with the question I called about in the first place in less time than that. Great listener, and helpful teacher.

Nathan J.

Paola was so supportive & helped me understand my MMA Pro better! She really listen & provided excellent feedback.

Elza P.

Max was very knowledgeable and was able to answer adequately my questions. She explained everything clearly and was able to provide me with more efficient ways in managing my budget and accounts in the system. She facilitated our session very well and was very professional.

Edgar C.

Max was great again! I called the online number and asked if Max was available because I had a good experience with her before. She quickly came on the line and did a screen share to see what was going on in my program. She is very patient and knowledgeable, and she knew exactly how to handle my issue, and she taught me some new things on the program.

Rhonda a.

I have talked to several people in this program before because I do have some memory issues and Audrey was the most patient, and caring person I have encountered. She took her time and taught me extra things I was not aware of. I am very grateful for her. I look forward to working with her again.

Paige O.

Anrey was well equipped to assist us with all of our needs. A very patient, kind and personable representative. I forgot to ask if I could have a copy of the Zoom. So asking if I wanted a copy of the Zoom would have been helpful.

Ernest a.

Lauren was very helpful and patient with me. She explained everything in detail and walked me through everything I needed to know. We did not finish, but she scheduled the follow up session to finish setting up everything for my MMA account. Thank you!

AURELIEN W.

I was lucky enough to get Paola today and as always, she was very patient in explaining to me how the Money Max works. I was able to balance my account with her help. She is an excellent teacher.

Mary M.

Janet was very helpful, professional and patient in solving my questions. Janet was courteous and very efficient in helping me resolve the questions about my MMA. 😀

John M.

She is very knowledgeable about the system, listens and understands my questions and was able to explain solutions in a clear, understandable manner. Thank you!

Tyra J.

Audrey was very pleasant. She took time to explain how to use the program. She answered all of my questions and was very patient with me. She also provided information regarding the tutorial videos which will definitely be of help to me.

NULL

Kiara was excellent. Very kind and thorough. I appreciated her walking me through some of the initial set-ups as I took a 'break' from the program due to unforeseen life experience and she was really great. :)

Dawn E.

Gia was wonderful, as she always is. She helped me to reschedule a coaching session to one day earlier for a new client that needed a change due to a family situation. Thank you Gia for your tremendous support for all of us at UFF.

Steven C.

Audrey is very personable. She is patient and able to help us maneuver the system to gain the best knowledge to affectively login in and manage the program independently/

Valaida &.

Excellent professional, his explanations are very easy to understand, he has a lot of experience managing the program, concepts and definitions, etc. In general, he is very willing to help.

Heider V.

Paola was so knowledgeable and patient! I learned new things about the program and I was so excited about completing our task of updating all our account balances! Excellent help Paola!

Bennie M.

Wow! Wow! After so many years without studying, I find myself with the best teacher in the world. Alexander is professionalism, dedication, wisdom, patience, and a whole lot of love. This was my first class on how to use the UFF, and it was amazing. Thank you from the bottom of my heart.

Martha G.

Gia is very patient, understanding, and knows her job and doesn’t mind answering questions and making sure you understand and if not she’ll will continue to walk you thru with no attitude or frustration in her voice because I didn’t get it and she still continues to work with you. THATS JUST AWESOME AND I THANK YOU SO MUCH!!!!

Lisa J.

As always, Audrey has been a great teacher and I now know the system well and how it works. I am very grateful for her continued patience and support. She even told me she was proud of the progress I had made. I feel I have graduated and I hate that I won't need to work with her any longer.

Paige O.

Alexander was very patient with me. He answered all of my questions and took the time to show me how to execute. He's extremely knowledgeable and goes above and beyond to ensure a pleasant customer experience. I highly recommend him and he deserves a raise :)

Beverly H.

Kiara was patient, knowledgeable and a great listener. She delivered results and I look forward to our next training session!

Anita J.

Paola was very sweet and patient with showing me how to work the program. If I have any future questions, (witch I'm sure I will) I hope to get her as my guide because she was the best at understanding my personality and my feelings. Thank you, Paola!!!

Mary M.

She was patient with me, explaining things and helping me bring my action plan up-to-date. She was kind and a great help!!

Stacy G.

Thaly provided us great support and helped us along our lines of uncertainty for our software. Thank you for your patience and understanding. Julie and I both appreciate all of your help and support.

Thomas P.

This is the second time I've spoken with Dara, and she is excellent. Extremely knowledgeable! Every time I speak with her, I learn something about the program I didn't know before. She is making my transition into this program a great experience.

David M.

She was very patient with my discontent in using the program, and is helping me to get back on track. This is our third meeting, and I look forward to actually getting comfortable with the program through her teachings.

Kathryn L.

Audrey is very patient, positive and friendly. She helped me understand getting my account setup so that I felt like I did really understand what I was doing.

Jeffrey D.

Audrey was very helpful and very nice to talk with today. I was confused on how to send share content by text only. You get choices such as email. I find text is more efficient way to communicate. She took the time and completely explained how to send content by text. I have spoken to her before. She is very nice and helpful.

Stephen R.

Audrey was very professional, knowledgeable and helpful. She took care of my issue and had good advice to share. Thank you, Audrey

Marcia C.

It is such a pleasure speaking with Ethan. He is very patient and knowledgeable. He explains everything really well and easy for me to understand. I am still learning and am happy to have a number to call for future questions. Thanks!

Sabine M.

Anrey was very kind, courteous, helpful and knowledgeable, thoroughly answering every question I had.

Dustin M.

Dara was fantastic and did a great job helping me set my account up. She's patient, knowledgeable and easy to work with.

Angela A.

Kiara was a pleasure and so helpful in navigating me through my inquiry. Kiara is patient, knowledgeable and an asset to the company. Thank you.

Michael K.

Todo estuvo excelente, Ethan fue muy amable ,todas las explicaciones fueron claras , fue muy profesional y paciente

Yosvani L.

Caleb was very patient to help me and show me how to use the program and easy to understand, I appreciated his help much. Thank you.

Pilar C.

The teacher is great, an expert on the subject, and explains everything step by step. Excellent class, things are getting super interesting. I've reached the point where I'm scared of knowing how I spend money on things I shouldn't. Thank you so much, Alexander.

Martha G.

Leslie wears ANGEL WINGS! I love her. Her help was above and beyond. All of the money that your company might be considering putting into AI - consider this - give Leslie a huge raise and then maybe she won't retire!!!! AI IS NOT LIKE HUMAN HELP!!!! Ty Leslie ur the best!🥰

Vernice S.

Max was amazing! So knowledgeable , patient and very easy to understand and learn from. She made it easy to get thru the process.

Shirley J.

I couldn’t have done this without Dara. She was very patient with me and helped me make the best decisions without any issues at all. Thank you once again.

Sonya L.

UF consistently demonstrates excellence in hiring top talent. Through Audrey’s expertise, I’ve gained tremendous clarity on how everything works. Her patience and professionalism have created an environment where I feel completely at ease and supported.

Brenda B.

Jill was very helpful and professional. She explained a little more about the back office and how I can better serve my clients and future clients.

Stephen R.

Max was knowledgeable, professional, patient, excellent in handling my request on my MMA. Max is most definitely an asset to the UFF family. 😀

John M.

Andrey is the best. Definitely on time, professional and helpful to my needs. took her time assisting me correcting my portfolio. thanks again

Gwendolyn A.

Audrey is awesome. So patient, kind and caring. She is very knowledgable about this program and finances in general.

Paige O.

Alexander fue una persona estupendo, y clara en sus explicaciones y se ve la diferencia que el sabe cómo ayudar a las personas con el programa, muy amable y paciente!

Antonio R.

Audrey is DEFINITELY an asset to the organization! She was very patient, professional and knowledgeable! We ALL need an Audrey in our life!

Betty S.

Max was wonderful to work with. She was very patient with my struggles with technology! She was very clear with her instructions and made me feel very comfortable with the whole process.

Marcia W.

Dara was very helpful in getting my account back on track quickly. She was very pleasant and knowledgeable.

Chris H.

Audrey was very helpful & able to execute the actions needed on our account & it was a great learning experience for me. She was even able to get a Zoom meeting going via email since my account was not working at the time to start Zoom. Thanks so much for helping me obtain more accurate information on our account Audrey! :) Marianne & Ed

Ed &.

Thaly was great! She resolved my issue quickly. She was professional, knowledgeable and courteous.

Jean P.

Paola was very friendly and helpful. She answered my two questions with ease and professionalism.

Ted G.

Anrey was very knowledgeable and patient with me when asking multiple questions and understanding the program. He is an excellent resource and asset.

Kendal M.

She was awesome and patient. Thank you so much for allowing her to be of service my account. I’m learning more and more. This is an excellent program

Brenda B.

Audrey was very patient and explained all the details of the program and process to use the SW in the right way. Very customer oriented. Great support from Audrey. Thanks!

Luis M.

Jill was pleasant and very helpful. She was very knowledgeable with answering my questions.

Miriam G.

Audrey was great. So far all your reps are amazing! They are all patient and very helpful

Shirley J.

My teacher, Alexander, and the UFF are the best. Alexander explains so well that he makes using the UFF seem so easy. I'm happy to have found this program, but even happier to have the amazing teacher I have. Thank you, teacher. God Bless you!

Martha G.

Kiara is great at explaining about the program and why you do things a certain way. She is patient knowledgeable.

Geoff B.

When I called to get my password reset the lady that was helping on the phone was really very sweet & helpful and thank you so much for waiting times or hold times not being extensively long or getting stuck in voicemail jail it is much appreciated to speak to a real person on the phone. Thanks so much!

Ramona S.

Cesar was a great help as usual, so thanks Cesar for the help & because we are day sleepers, I didn't call back for extra help from one of the other representatives, so instead I plan to call back either Monday or Tuesday for more help & preferably with Cesar if available since he knows more about our current financial situation & has been able to help us out so well! So, thanks again Cesar! :) Marianne & Ed

Ed &.

Dara is professional, detailed and great communicator for me to get a better undersstanding of the system. More clairity and use of the system. She excels at giving one a comfort level, even when they aren’t sure what step they shoul!d take. Nothing is SIMPLE until the person (me) gets it. THANK YOU

Brenda B.

She was professional and patient with answering all my questions and helped to resolve all my problems.

Lois T.

Excelente experiencia con el señor Alexander cota, muy buena comunicación, buen manejo del sistema, logró aclarar todas mis dudas y muy pero muy agradecido por toda la paciencia que tuvo para explicar detalladamente mis inquietudes.!

Jhan G.

She was able to address the question and called me back after our call was disconnected. This type of support is critical to helping clients. Patricia provided significant value.

Jeffrey T.

She did the best she could to help me and I'm expecting a call tomorrow July 24th before my 6:00 p.m. MST closing appointment. She was nice and helpful to the best of her ability

Zachary R.

GIA IS MOST FANATASTIC ! PRICELESS! she was so knowledgeable and QUICKLY understood my unique situations , very friendly and probably the BEST customer service I have ever experienced with any company .

Shannan T.

Andrey was so patient with me eventhough it took my computer forever to actually load. He waited patiently and never complained. Great customer service and knowledge regarding every thing I asked him.

Kendal M.

Audrey is so helpful, knowledgeable and is excellent in troubleshooting issues with the system! Loved speaking to her!

Marino M.

She was very professional and accomodating. My understanding of the program and how patient she was. All is starting to make sense. So happy.

Brenda B.

I was a little intimidated going into the training but Emma was patient and knowledgeable and allayed my doubts. She was patient as she walked me through the different areas of the program and answered all my questions.

Karen N.

Dara , was very knowledgeable, confident and professional. Also very patient- I so appreciated that. Thank you !

Steve &.

OMGOODNESS Anrey is so knowledgeable of the MMA & account connect - I truly learned a lot from him! He is very professional & patient.

Elza P.

Once again…Dara is amazing. She’s patient, knowledgeable and professional. We really enjoy working with her.

Anthony P.

Lauren was great! She listened to my questions and did a good job trying to understand where I was in my understanding and then offered advice based on where I was at with the program.

Brett a.

Dara is the best. I have learned so much because of her dedication to ensure I get it right. Very personable, caring and patient. Wanting me to succeed within your program. Thank you for the blessings Brenda B

Brenda B.

Audrey was very pleasant and easy to work with. She knows her "stuff"!! She was very pleasant and easy to understand. She was encouraging and made to process very easy to understand.

Marcia W.

Cesar was very helpful & able to handle all my questions & get everything executed correctly & just before closing time there! I don't know how he can do better in the future, just to keep doing what he is doing...great job as usual...thanks again Cesar!! :):) Marianne & Ed

Ed &.

Ethan was very patient and knowledgeable. He helped me to update my information. I’m so glad that we could communicate in Spanish.

Llani A.

Excellent and expert on her domain. Ms Kiara was patient with me all along the process allowing me to digest all tools required for me to efficiently navigate through the MoneyMax account. Thank you so much

Koffi K.

Anrey is very knowledgeable and answered all of my questions. He explained the program well and in the allotted time frame. He was easy to understand and very pleasant to talk to.

Francine K.

Dara was very patient with me and helped me get a better understanding of how the program works and which expenses (most of them) should go into my unitemized expenses account.

Connie K.

Alex was very patient and reassuring if I took too much time finding my way through this initial training. His calm demeanor was very helpful. Looking forward to next training.

Zenon &.

She was very knowledgeable and explained everything great. She helped me get everything re-set up

Michael A.

Anrey was very knowledgeable and helpful in assisting me with understanding the Account Connect.

Gina R.

Anreywas very helpful in resolving 2 questions for me. Anrey was patient, and professional and eager to help me. 😊

John M.

Thaly was awesome. Great service with a kind heart. She took care with professionalism!!

Laura S.

I appreciated Kiara's assistance with my m monthly payment and her suggestion as to how to get caught up after a few months of not being in the system. Very helpful!

Monica D.

Audrey is a great teacher. She is so knowledgeable and takes her time to make sure you understand the program.

Paige O.

Dara was great! Very patient with me and very helpful with all the tabs and input!

Barbara L.

He was patient, kind and knowledgeable. He was very nice to talk with. He was non-judgemental. I was at ease talking to him about highly personal money matters.

Carrie D.

Janeth was very helpful with what I needed to get handled & taught me enough to be able to do this myself on getting our credit cards up-to-date on the balance due on each of them. Thanks so much & looking forward to working with you more or Cesar or anyone available when needed & wanted...:):):) Marianne & Ed

Ed &.

All went truly well with Gia it's just amazing how all comes together once you think about it then and after the fact. I'm fully invested in achieving this AWESOME PROGRAM AND I THANK YOU STEVE CROFT FOR ALL YOU HAVE DONE AND SHOWN ME AS WELL AS GIA WHAT A BLESSING TO HAVE YOU ALL!! THANK YOU AGAIN, Lisa Jordan

Lisa J.

Ethan is knowledgeable with the program and very patient and professional, he anwsered all my questions.

Juan C.

Kiara was very polite, patient, and had a great attitude. She assisted with all concerns in a positive and timely manner. Excellence customer service.

Yvonne B.

Ethan is the absolute best!!! I am nearly 100% technology stupid and he is/was completely patient and non judging with me! The training was awesome and the recordings are a lifesaver! Thank you Ethan!!!

Rebecca C.

Paola was extremely helpful, thorough and patient. I have no suggestions at this time. Thank you

Veronica C.

She has helped me to truly understand how the program works. I strive to become more efficient daily. Keep hiring the "best" that she exemplifies.

Brenda B.

Audrey helped me tremendously. She is a good listener and helper. I learned a lot from her today. She helped me get my acct current. Thank you 😊

Elizabeth P.

She was great! She helped me to log in without any trouble. I appreciate her patience.

Kay W.

It was a pleasant experience talking to Audrey, she was detailed in the steps to assisting me. She was very knowledgeable and made sure that she answered all my concerns. Exceptional service with a smile. 10 stars.

Alec G.

Audrey is absolutely wonderful and, she thinks outside of the box to help me apply my situation to the program. I'm thankful for her patience in working with me.

Rachelle H.

I enjoyed my training with Kiara. She walked me through my account with a friendly and professional manner. We concluded the meeting to set up a follow up meeting in 2 weeks to see if I have any questions, etc.

Mercy A.

Daniel epitomizes excellent customer service. Thank you, United Financial, for only hiring the best! I'm learning more about the program with each call or session. Eventually, I'm looking forward to understanding the program completely.

Brenda B.

Audrey was efficient, polite and professional. Thank you so much for your help, Audrey. Have a great day.

Tiffiney J.

Alexander was very helpful and kept me on the call until the issue was resolved. Although he did not know the answer to my problem, he asked his colleagues until he could get the correct answer to my problem.

Joseph A.

Andre help me immensely with some additional set up that was required. He helped me too reset my primary savings account and makes the action plan easier to follow. He was very patient with my questions.

Michael B.

All went EXCEPTIONALLY OUTSTANDING THALY IS VERY PATIENT AND UNDERSTANDING AND DOESN'T MAKE YOU FEEL AWKWARD ASKING A QUESTION AND IS ALWAYS RIGHT ON TIME!!! THALY IS A VERY VALUABLE SPECIAL CARING LADY!!! I THANK YOU SO MUCH!!

Lisa J.

another productive session with Audrey, really appreciate her guidance and tutoring. Very knowledgeable and informative, highly recommended her mentorship for future clients.

George G.

Alexander was very patient and helpful. He answered all my questions and fulfilled all my expectations. Thank you, Alex!

NULL

Janeth! I really appreciate your help, you are very kind annd professional Thank you Maria V.

Maria V.

I had more questions for Kiara on how to do some of my transactions. She walked me through the steps, and showed me some more ways to input data correctly. I really appreciate the help she gave me!

Marilyn T.

Very thorough and she saw problems with our account and helped me with making corrections! I would like to work with her on a refresher course!

Bennie M.

Her communication skill were very good. She was friendly and helpful & efficient. Thank you

Tammy B.

She is awesome! Excellent service, very patient with me and walks me through the process with precision and accuracy.

Eva G.

she was so patient with me while i was learning and i look forward to her continued help!

Lesley B.

Janeth was very helpful and very knowledgeable!!! Thank you very much for all of your help!!!! Julie and I are excited once again in utilizing our Money Max Account!!!

Thomas P.

The client representative was very pleasant, helpful and got back to me in a timely manner regarding tech issues.

NULL

Audrey was very knowledgeable, patient, compassionate and understanding. Got me back on track . Thank you, Audrey

Marcia C.

Janet helped me with some budgeting issues and allowing me to go forward with a significant payment against my mortgage, saving an awful lot of interest. She was very very good and I really benefited from her help.

Michael B.

Every time I call the representatives are very knowledgeable, professional, and kind

Anita M.

She did an OUTSTANDING JOB WITH HELPING ME PATIENT UNDERSTANDING AND INFORMATIVE

Lisa J.

Hello Alexander was very polite and respectful and patient with me and explained everything along the way I highly praise Alexander for an OUTSTANDING JOB IN ALL AVENUES THANK YOU!!!!

Lisa J.

Thank you very much Jill for being so outstanding and patient in answering all my questions today. You definitely simplified everything and made all of the numbers we are working with our data entry seem so simple and understandable. Thank you very very much. Julie Pianovski Thomas Pianovski

Thomas P.

Above and beyond!!! Kiara, you were fantastic!!! Kelly was having issues with her consolidation wizard and you gave us an update on her ticket # 4132 that is still pending. Kelly was concerned about lack of activity blue arrows/blue-green arrows. Kiara took the time to reconfigure to chk/sav method and showed the better results. Thank you so muck Kiara, this was not an easy one!!!

Suzanne K.

I was a little bit confused about some things on the website, I wasn’t able to update my monthly payments. But after talking with Cesar everything went great. He is so savvy and patient. Thank you United Financial Freedom! I’m so glad I called and spoke with Cesar. Blessings to you all! 💝🙏

Marco &.

Paola was very helpful in answering the questions I had, so just to continue what she is doing is great & thanks! :) Ed & Marianne

Ed &.

I reopened my agent account and logged into my money max account. I had old emails, name change, old phone number, address. The agents that helped today were patient and helped me get back in order. Thank you

Christina B.

Dara was very pleasant and knowledgeable and meet all my concerns and issues. I had like I highly recommend her in the future

Kevin G.

Kiara was very pleasant and helpful. She stayed on the line until I was able to reset my password.

Janet M.

Luke was very helpful in answering my questions & able to help me get all the actions done needing to be done, so now all my records are up-to-date & I've learned how to do some more of the actions myself! :) Thanks much to Luke! :) Marianne & Ed Coenen

Ed &.

He was very patient and addressed my concerns in a very supportive manner. You are fortunate to have him on your team!

Naima S.

Cesar was absolutely wonderful. He covered several questions Mr. Fralick had and was able to make helpful suggestions! Thank you so much Cesar!

Suzanne K.

The representative was friendly and professional. He answered all my questions thoroughly.

Eric D.

I couldn't be more happier with the servers. I've been getting. She was very patient, very detailed. It made me truly understand what I was doing. Thank you very much for coming into my life

Jermaine C.

Cesar is extremely diligent, professional, and courteous; a true asset to the organization. He perfomed his duties at a level that should be emulated by his peers.

Zaye E.

Fue amable , claro en sus explicaciones, preciso ,paciente, hizo un excelente trabajo

Yosvani L.

Cesar does such a great job that I don't know how he could even do better, but just keep doing what he is doing that is successful, because he really has been able to help with all my financial needs! Thanks again Cesar!! :):) Ed & Marianne

Ed &.

It was great. All the new stuff is a bit overwhelming but knowing that we can always reach out when we need is comforting. Max knows her stuff and helps so much.

Shirley J.

Patricia was very patient with the client. She answered ALL of his questions and showed him how to do what he wanted in the program. I am very fry for a happy client! Thank you Patrica!!!

NULL

Dara helped me set up a Christmas category. Very professional and efficient. Grateful for this program. ❤️😊

Keith a.

Emma was great. She answered all my questions and was pleasant and professional.

Doreen R.

Patricia mostro paciencia , amabilidad y profesionalismo al explicar el programa finaciero . agradesco mucho su disposicion y ayuda.

Alberto B.

I truly enjoyed my time with Gia. She answered all of my questions and was kind when I interrupted her, because I knew I would forget my thought! I am very excited to begin this program. I'm looking forward to the day when I'll soon be debt-free! Thank you. --Roseann

Roseann M.

Dara focused on my individual questions and was able to show me more about how the program works to make sure I am reducing debt. Once I start getting more income, I hope to get it back to 5.5 years. We put in some savings withdrawals that were not there at the beginning, so that now I believe the budget and action plan are more accurate. I appreciate her patience in explaining thingss and walking me through each step so I did it correctly

Connie K.

Fue una experiencia muy grata , ella muy amable y acertada con toda la ayuda que me brindo, me senti confortable ya que resolvio todas mis dudas sus respuestas fueron muy oportunas, ahora mi programa esta al dia, con todas las actualizaciones que ella tan eficiente y profesionalmente realizo.

Berta C.

Audrey was superb. She helped answer all my questions and got me back on the right track. Her expertise was top-notch. Thank you

Sonya L.

Spectacular, She is very knowledgeable and patient and walked me through very smoothly. A+ to Gissell.

Maria F.

Cesar was very calm and patient throughout the troubleshooting process was able to get me back up and running. He has also promised to follow-up on some refinement we agreed to do. He did an excellent job.

NULL

I appreciate how Kiara took her time explaining and walking me through the process. It's all coming back to me now. I am looking forward to continuing with this valuable program!

Marilyn T.

Max is amazing!! She was very methodical in going through our refresher course. She explained everything very well and answered our questions! It was time well spent! Thank you.

Brenda S.

Gia was extremely polite, positive, friendly and knowledgeable. I will highly recommend her!

Mark B.

Great Customer Service!!! Extremely pleased with the knowledge and professionalism! Thanks

David C.

I am SO GLAD Kiara figured out, after our meeting yesterday, why we were having such an issue with our payoff time. That girl has some great skills and her willing to help overtime, outstanding.

Lynn F.

She was knowledgeable, explained things well, and answered my questions thoroughly.

Jody C.

Dara took the time to hear my questions and concerns and answer each one as needed. She also took extra time to teach me about the program, how it works, and how it will benefit me in the long run while setting up certain examples to make sure I really understood the program and its functions. It was a very eye opening and amazing experience.

David M.

Thaly was very enaging, patient and professional in resolving a few questions about my MMA account. Thaley is a definite assett to the UFF family. 😊

John M.

Dara was extremely knowledgeable and helpful. I am grateful for her expertise!!

Angela B.

He is great. Very helpful, patient, friendly, respectful. Such a nice person.

Laura R.

Ethan is very helpful and knowledgeable and a great support for our learning!

Suzanne A.

Ray was professional, patient, helpful and friendly! Thanks!

NULL

Audrey was very helpful,knowledgeable,patient and kind.

David S.

Cesar was very professional and knowledgeable, another great asset to the team.

Zaye E.

She was polite and helpful and patient with my questions.

Saira G.

Audrey was knowledgeable and patient. She helped me with each of my questions.

Gina R.

She was very patient and thorough in helping me understand the program

Jean M.

Thaly was very helpful, patient and understanding. I am encouraged.

Brad a.

She was kind and patient. Very helpful.

Becky H.

Thaly is a very patient person, she helped me understand how to work my UFF.

Isabel G.

Audrey was patient and knowledgeable - very helpful!

Donna R.

Audrey was extremely patient and knowledgeable; great asset to the team.

Zaye E.

Jill was excellent. She was very knowledgeable and professional.

Unwana U.

Very knowledgeable and patient explains the material thoroughly.

Raina M.

Patient and wry helpful and knowledgeable.

Paul F.

helpful, knowledgeable and professional.

Jennifer T.

Ethan was helpful, patient and kind! Thank you Ethan for all your help!

Chantily S.

The representative was very patient and helpful.

LaSonja W.

Kiara was very kind, helpful, and patient with all of my questions.

Shaka A.

She is very professional and had a great knowledge of the subject

Alejandro S.

She was very helpful and she listened well.

Ben J.

She is very helpful and patient with me.

Scott M.

Professional, knowledgeable, and helpful

NULL

Audrey was very patient with me and very helpful and kind.

Michael E.

Paola was helpful, patient, and very pleasant. Thank you!

Deborah T.

Ethan was very knowledgeable, professional, and patient during our onboarding.

Donnia C.

She is very helpful and she answers all of my questions. She is very friendly!

Stephanie H.

We aren't the most tech savvy people but Janeth was very patient and helpful!

Sheila H.

She was very patient and helpful.

Becky H.

She was very helpful and patient.

Emelyne M.

Everything was very clear and accurate. thanks for the help and the support.

Pedro G.

She is very helpful and patient!

Teresa T.

Jen was very helpful and thorough in her walk through of the MMA program.

Josephine N.

Kiara was excellent! She was knowledgeable, resourceful, and super kind.

Jon &.

She is very patient person and she is very helpful

Litisha H.

Gia was very pleasant, knowledgeable, and helpful.

Marcia W.

Kiara is the best! Always helpful and super kind.

Chantily S.

He was very friendly and helpful. I'm very satisfied with his demeanor.

James E.

Max was very helpful and knowledgeable on the use of Money Max program.

Edgar C.

She was very helpful and courteous. We accomplished all that I needed.

Tyra J.

She was polite and very helpful! Look forward to our next appointment!

Marcy L.

Very patient and kind. Compassionate, respectful and ready to help,

Tayula N.

Lauren is awesome! Love working with her. She's helpful and patient

TroynSuz H.

Great help, very knowledgeable and friendly.

Lance M.

Audrey was so helpful, patient and friendly.

Wendy C.

Audrey was sweet and knowledgeable! I really appreciate the help.

Sandy N.

Jen was responsive to my questions. She adjusted the training to fit my needs as I understood most of the beginning steps already. Thank you Jen for a great training session.

Kimberley S.

Cesar is kind, patient, and very helpful.

NULL

She was very very helpful and friendly and efficient thank you!

Shannan T.

she was patient and professional in providing her explanations

David &.

Thanks to Cesar for helping us with some transactions & making it easier for us to manage! I don't know how he can improve, he did an excellent job! Thanks again Cesar!!! :) Ed & Marianne Coenen

Ed &.

Yes I was not sure how to fill out the back office prospect form. The candidate has a business account. And a personal account. She is buying two Money Max accounts. I put her in twice with same phone number and email address. I called and home office personnel told me that I have to enter different phone and email. Thank you this was my first time doing two accounts same person.

Stephen R.

She was pleasant, helpful and corrected the issue quickly.

Colette R.

Patient, knowledgeable. Great introduction to the program.

Shesly G.

She was very helpful and patient :)

Jennifer R.

She was very friendly and helpful, I was very satisfied with the agent. Thanks

James E.

Ethan was very good at explaining everything, had patience and very professional. I feel encouraged to follow the system.

David G.

Kiara was very patient with me, she explained the process to resolve my issue and stayed with me until my issue was resolved. Thanks very my!!!

Ismael M.

Anrey was very good at walking me through on how to use the program. Its going to take progress. I would recommend Anrey to help anyone learning how to use the MMA.

Franklin B.

I had a great experience and she was so helpful!!!!!!

Vincent T.

She is very helpful and patient

Rosevera C.

Paola did an OUTSTANDING JOB SHE IS PATIENT UNDERSTANDING VERY RELIABLE AND KNOWS WHAT SHES SAYING THANK YOU SO MUCH!!!

Lisa J.

Anrey is very knowledgeable and was able to answer all my questions. Excellent customer support!

Edgar C.

I appreciate the patience working with me. Anrey was very knowledgeable and seemed to anticipate my questions. I ended the call feeling confident as I move ahead.

Alec R.

Cesar was very helpful with resetting my user password and scheduling a refresher training for the Money Max Account.

Barton A.

I had a simple question and she answered it and solved my issue in moments. Just how I like my interactions with support! She did great :)

Sunny S.

She was patient, listened to what I needed and proceeded to show me how!

Carl A.

Thank You Audrey, your voice was full of delight to help me! I appreciate that! And she welcomed me to call again!

Deborah P.

Paola was nice and helpful, she helped me quick and clear. Thank you

Gilberto a.

Audrey is always professional and helpful! Keep up the good work! :)

Tammy L.

Very pleasant to talk to, answered questions clearly. Very Helpful!

Joe T.

Lauren was professional and most helpful! Keep up the good work! :)

Tammy L.

The agent was knowledgeable and very helpful.

Rahul G.

Professional, caring, personable and patient. Keep up the good work

Brenda B.

excellent and patient and helpful sweet lady

NULL

Audrey was very kind in answering my request to receive a zoom link for my clients training tomorrow with Ethan Smith. She took the time to verify my information and made certain that I received the email before hanging up. Thank you so much Audrey.

NULL

Estoy muy feliz con mi programa, el Sr. Cesar Rivas y tambien Janeth que fueron los que me ayudaron a configurar mi programa fueron muy amables, oportunos y con mucho conocimiento del funcionamiento del programa. Gracias a ambos por su excelente ayuda

Berta C.

He was so patient. Appreciate his expertise.

Andrea B.

Thanks to Max for being very helpful & polite & giving me the information I needed. Thanks much! Marianne & Ed

Ed &.

Thaly was very helpful and friendly. She helped me fix my problem

Bernie S.

Audrey was very helpful in held me understand the program and getting me back on track.

Brenda B.

Gia was excellent and was very knowledgeable about this program, I look forward to working with your team .

NULL

Great service, efficient communication and a really easy way to get support. I will strongly recommend Daniel for future service.

Excer R.

She was kind and courteous with patient.

Jimmie C.

Audrey was knowledgeable, professional, caring an a absolute pleasure to work with.

John M.

Janet’s was extremely helpful and she made sure that we did not end our call until my issue was resolved.

JEFF M.

Janeth was very helpful. She certainly knew what questions to asked, and assisted in walking me through resetting the password

Marcia S.

Thaly was great! She explains very well and then she had us practice to enter monthly expenses on our own, under her guidance.

Marino M.

He was very knowledgeable and helpful!

Anita J.

Thank you so much for your help. Dara was so patient with me as I navigated the screen. Thank you, Dara!

Glenn N.

The lady was so patient and nice and she help me very well.

Saira G.

Dara was patient and thorough. Which I greatly appreciated.

Dawn E.

Solamente quiero decir que Ethan me ayudo mucho me tuvo mucha paciencia no tengo mucha experiencia con la tecnologia es un gran professional y excelente persona gracias

Ebelio L.

Kiara is Wonderful 😊 I appreciate her patience with me as we work through this program together. I'm hoping to have this software Mastered soon!!

Bettina B.

Very helpful and considerate in listening to my concerns and I'm glad for that.

Dan K.

Thaly was very polite and very patient with me. I thank her for her kindness.

NULL

Audrey was supportive and calmed my nerves as she helped me fix my issue! 5 ⭐

Susan R.

Anrey was absolutely awesome to train with. The insight provided was top notch and I’m super excited to get started with this amazing program.

Aaron J.

She was great, she helped me to discover something I was unaware of and it corrected my mistakes.

Lynn F.

The gentlemen who helped did so successfully. He was helpful and pleasant.

Philip W.

Great soothing energy; relaxed voice; super helpful; perfect on this call!

Robert L.

Support Team was excellent and courteous. Was able to resolve my concerns.

Jimmy W.

I very much appreciate Audrey's professionalism, knowledge, and patience!

Donna R.

Ethan was kind, patient and very polite. He answered all of my questions.

NULL

She was very helpful and explain everything to me.

NULL

Audrey was very patient and knowledgeable about the system. It is a pleasure to work with her.

Tammy N.

Paola was patient and knowledgeable, explained things easily and answered all of my questions.

John K.

Caleb is great, very kind, he helped me find the answer to my questions.

Randy a.

Dara was extremely patient and knowledgeable. I really great experience.

Claudia a.

Es un exelente entrenador por que me ayudo a entender como funcina el progrma mma ya que pudimos completar el programa con toda la informacion correcta muchas gracias estoy agradecido por todo su trabajo.

Jose S.

She was patient with me and help me what I need.

Rosa G.

You did great! Friendly and helpful! Thank You!

Sally L.

He's a patient person who explains everything you need to know and adapts to your schedule. I recommend making an appointment with him.

Rafael P.

Alexander did an excellent job of teaching. He was patient and kind.

Deborah T.

Professional and helpful with my questions and concerns. Thank you!

Tammy L.

Cesar was very professional and helpful with resolving my question.

Robert A.

Kiara understood the purpose of my call, asked poignant questions, and confirmed she would leave notes in my client's ledger for the coaching team to refer to when following up.

Robert B.

Dara was helpful, patient, hands-on and addressed all my questions.

Jack D.

She was very kind and helpful thank you paola

Jose V.

He was great! Helped me solve my issue very quickly and thoroughly!

Leslie P.

Consummate Customer Service Representative. She is Great with great peoples skills. Aloow her to train others.

John F.

Ethan was very helpful in explaining the software and heping in setting up the expenses.

Don S.

Cesar was great. He was very helpful and solved my entire issue.

Michael B.

Audrey was awesome, friendly, and helpful!

Nathan J.

He is excellent, patient whit me I really appreciate, tank you.

Luz P.

Audrey has been a great help in my onboarding. She’s the best!

sid k.

Customer Service Rep was knowledgeable, patient and courteous.

Helen D.

Professional, knowledgeable and patient

Jerry A.

Thank you Thaly - you are always professional and knowledgeable - much appreciated

Trish N.

Kiara was knowledgeable and helped me to understand my minimum balances. Thank you

Jaime O.

Max provided clarification and ways to maximize the program. She was very helpful!

Shanda K.

Jen was knowledgeable and very helpful with our concerns.

Brian W.

I only had three questions and Ray answered them for me......He took time to explain what I had to do to remedy my situation and I appreciate it.

NULL

Tali was excellent. She explained everything so we could easily understand it!

Anthony E.

He was very patient and deliberate in his instructions. Great teacher! Thanks!

Jose C.

The lady help me with a problem that I have, she take time until I understand.

Mariana G.

Thaly was knowledgeable and helpful, and took care of both of my concerns. :)

Gregory L.

Audrey is always very helpful I appreciate her so much!

Kevin F.

She was very friendly and helpful

Alicia A.

She was patient & knowledgeable.

Sreelatha M.

Friendly, helpful, appreciated!

Sara A.

Thaly was knowledgeable and quick to respond to my question. She was great!

richard d.

Estoy muy agradecida por la ayuda que recibí de Alex, es una persona muy amable y me contesto todas las preguntas que tuve, 100% recomendado, más personas como el.

Maria A.

Wonderful she was very helpful

Cassandra W.

Thanks so much!! Very helpful and patient with me!!

Alevtina &.

We are very pleased with Audrey and her assistance. She takes her time with us old folks to ensure we understand how to manage our program.

Valaida &.

🚴🏽‍♂️muy Exelente su atencion asia mi y por aberne explicado cómo navegar en mi UFF y poder aserlo con su gran ayuda y asesoramiento para executarlo en lo que yo estava vatallando muchas gracias 🚴🏽‍♂️

Julio C.

Just wanted to say how pleasant , professional & knowledgeable Thaly is

Dave C.

He was very helpful and thorough about how to use the money max account

Jamie R.

I appreciate the excellent bilingual support! TY!

Martha B.

She was very helpful to direct me to the form I needed for accounting.

Carl L.

The person on the line was pleasant and helpful.

Abby M.

Only that Thaly was very pleasant to speak to. She quickly took care of my issue with no stress at all. Great job!

Samantha R.

Audrey helped my client get a sooner orientation appt. She was great!

William B.

Max was quick and most helpful as she is well known to be! Thank You!

Belinda C.

Muy amable paciente y bien explication Gracias!

Belinda V.

Audrey was very helpful and patient. Thank you.

Suzanne A.

Kiara was knowledgeable and helpful. Very good.

Dabney C.

Audrey was awesome! She did a great job explaining the program to me.

NULL

fue excelente la clase de entrenamiento para enterde el programa. lo felicito por que me explico todo y pude comprender perfectamente. muchas gracias por su amabilidad y paciencia

Jose S.

Max is a great problem solver and listener. thannk you for your help

Lynda P.

She answered all my questions and was a great help. 100% satisfied.

Charles D.

She was very understanding and helped me solve my issue right away.

Grace D.

She made sure I knew she had transcribed the wrong time zone for my appointment by both text and email. I really appreciated the extra time she took to make sure I was informed.

Marianne D.

Ethan is very patient and knowledgeable. He works closely with us.

Sammie G.

Great customer service. Answered. All my questions was very helpful. No long wait times.

Melissa L.

Jill was very helpful!! She lead me through the program with ease!

Melissa &.

Dara was such and amazing help with showing me the program. Looking forward to continuing my journey with MMA!

Martin G.

MUCHAS GRACIA ME SENTI MUY AFORTUNADA DE SABER DE QUE MANERA PUEDO MEJORAR MIS FINANSAS Y TODO FUE MUY FACIL CON EL ENTRENAMIENTO ME SENTI QUE PUEDO HACER TODO, Y MUY CLARO TODAS MIS PREGUNTAS FUERON CONTESTADAS Y EXPLICADAS, TODO AL 100 GRACIAS.

Ana T.

Very helpful, everything handled professionally and expeditiously

Theresa S.

Great job...Helpful and courteous. Darlene

Harry a.

Danny was helpful and patient! Thank you!

Stacy S.

Super helpful today very helpful with clarifying and I understand process. Thank you.

Christine L.

She did an excellent work I love the way she explained it for us we really appreciate

Jose G.

Thaly was very helpful and accommodating! She was very lovely.

Rebecca K.

Cesar was fabulous and so diligent in fixing the problem. His time and efforts are so greatly appreciated.

Neva M.

I think the trainer was great. He explained very well. Not hard at all to understand

David O.

Caleb was professional and very helpful.

Yolanda W.

Kiara was very helpful & very patient !

Kathy H.

My experience was incredible and the most surprising thing is the passion they have for serving customers. They are very friendly and that speaks well of you as a company.

Rosalia R.

Loved my time with Emma. she got right to the point, knew exactly how to help me clean up my ledger and catch me up to get back on track. Thanks Emma

Alejandra M.

He is very knowledgeable and patient. Love working with him.

Sammie G.

She was very helpful getting me the information I requested.

Lori C.

Janeth was really patient and helpful.

Saira G.

he was very understanding and helpful.

Michael W.

Lauren is always so helpful! We appreciate her so much :)

TroynSuz H.

Thaly was very pleasant and helped me with my problem in a very helpful manner.

NULL

Helpful, kind, easy to understand

NULL

Alex has been great. Very professional and easy to understand! Thak you Alex!

Maidolys M.

She was very helpful and answered all of our questions.

Kim D.

He was very friendly and helpful.

Jackie K.

Thaly was very helpful. And she solved my issue in less than 2 minutes! 👏🏻

sid k.

very knowledgeable and helpful!!

Melissa &.

She was pleasant and helped me achieve my goal easily.

Bernie S.

He Explain everything very clear , very professional.

Edgar C.

Very knowledgeable and helpful!

Bennie M.

Very helpful and politely explained everything to me

Eileen M.

Thaly was great! She helped me through a few things!

Kristi L.

Paola was patient and helpful.

Althea S.

Ethan was patient and helpful!

Jackie K.

Cesar was awesome! Really helped me start to “get it” this whole learning curve for me is tough.

Shirley J.

Professional and very helpful.

NULL

Dara was very patience. She took her time and explain the system as well as giving real life examples of how the tool works. Thank you Dara!

NULL

Anrey has patience and great knowledge of the product and tools. Sweet personality as well. Thx!

Paul F.

Dara did an awesome job helping us get our program edited correctly and explaining how it works!

Jerry a.

She listened and was flexible about how I want to manage my money and how much minimum I want to have in each account.

Connie K.

You guys are great thanks for the Fantastic Support

Pepper H.

Kiara did w great job today. She was very thorough and was able to answer all of our questions.

Janet M.

She was very knowledgable and took her time explaining a lot to me. I will now be able to utilize the system much better than I have been.

Dean &.

Thaly was professional and helpful with my concern

Phalandra C.

thank you to Alexander, he was so patient with me. he did help me a lot

Abel Z.

Fantastic job she went over and above helping me!

JON H.

Thaly was wonderful! Very proficient and patient as we looked at some concerns of the client!

Suzy K.

She was very helpful and did not rush the call!!

Jondylyn W.

Audrey offered great customer service and was very helpful. Thank you!

Veronica G.

Training with Anrey was great. She was very clear and highlighted all the necessary details.

Rebecca R.

Kiara explained everything well and threw in a couple of extra helpful tips. Very helpful!

Jennifer W.

Gracias a Janeth por su tiempo, explicación y apoyo durante la sesión. Excelente servicio

Argenis G.

Thaly made it so easy to fix my Money Max ledger! I struggled with it for hours before I decided to call in the back office. She had me straightened out in about 5 minutes! I am doing this, and it's hard, but I am seeing the light of day. Now I know how to overcome my debt.

Aurael C.

Audrey was knowledgeable, friendly and able to explain things to me a in concise manner!

Carey J.

Gia was very kind . Thank you Gia. I was a nurse for a very long time. It takes time for the new education to sink in. Im very excited about this system !

Suzanne A.

I liked Jill. She understood my scenario personally and was able to truly guide in answering my questions and what to do. I told her anytime I call back I'm asking for her!!

Judith P.

She was very kind and helped us reschedule Stella's apponitment

Randy a.

Thank you so much Ray for confirming an issue we have splitting payments with payPal Credit. He is very courteous and thorough!!!

Suzanne K.

Patricia helped me with some budgeting issues and was very patient with my questions.

Michael B.

She was helpful and even called me back.

Ben J.

Audrey was very understanding and knowledgeable in her assisting me with my changes.

Michael W.

She was so sweet and helpful. Thank you.

Paul F.

I like the fact that she was on time for the zoom meeting. Kiara has a very soothing voice and she is easy to understand when giving suggestions and tips to use my MMA. A+

Mercy A.

She was very helpful and took care of all concerns. Thank you

Sharon K.

Audrey has been a major help in learning this new system. We have benefited greatly from our interactions

Shafique M.

He was very knowledgeable and patient.

JOHN B.

Ethan was great in our training meeting today. Very Helpful.

Anthony E.

she was very polite and understanding, also she knew how to fix all of my issue's.

Wayne E.

Luke was extremely patient and helpful

Don S.

Constantly excellent friendly service. Very patient with me.

Eva G.

She was very helpful and informative!

Michelle B.

I love our customer service. Quick to answer. Always friendly. They are the best.

TroynSuz H.

Anrey is always very helpful and clear. Thank you so much!

Martha B.

Dara helped give a thorough explanation of the issue I noticed in my backoffice.

Alan &.

She was terrific, and very helpful!

NULL

Audrey was truly helpful in understanding my MMA better.

Mahana G.

She was very helpful and cheerful.

Billy H.

Kiara was very helpful in setting up my appointment with Account Connect Team.

Tatiana D.

Thaly was a delight. Very pleasant demeanor and helpful.

Tracey &.

She is very thorough and patient.

Regina R.

She was kind and courteous and got everything I needed taken care of quickly.

NULL

Kiara really did a great job helping me to understand stand my account better

Rosalia W.

She is patient and understanding.

Pamela M.

Estamos muy agradecidos por la asistencia de Paola, por la pasciencia y amabilidad en ayudarnos a entender más el programa, por sus recomendaciones de cómo sacar el máximo provecho para seguir estructurándonos

Jorge E.

Always a positive experience with Cesar, very knowledgeable and professional.

Mariano S.

Perfect, she explained it very well and was very patient with me.Thanks Paola

Liliana O.

I received clear instructions on what to do in the program based on my questions. I appreciated the feedback and service.

Shanda K.

Ethan was very knowledgeable with the system and very pleasant to work with.

Greg H.

He was patient, thoroughl, and always checked to see if I had any questions.

Caleb R.

Patient & helpful Very satisfied

Michele M.

Audrey is clear and explains things well and answers questions and listens!

Janice J.

Audrey is always SO helpful and so willing to go the extra mile in helping.

Donna B.

Cesar was very helpful and friendly. Thank you Cesar.

Gilberto a.

Audrey was most helpful! I had to cut our conversation short because of my work schedule. I’ll call back again. Thanks!

Brenda S.

Audrey was amazing! Super knowledgeable and friendly!

Ted G.

Dara was kind, helpful, and provided quality service.

Ellen W.

Cesar answered all of my questions. He was very informative. Very helpful.

Thomas P.

Thaly was friendly and helpful, thank you very much.

kwame c.

This is so helpful. I'm so glad Diane Noto introduced us to ShopFinancial.

Randy a.

The service work was pleasant, excellent to work with and new her stuff.

NULL

Cesar seems to be doing a great job! Thanks so much for the help today!

Martha B.

Jen is understanding and patient. Appreciate her!

Alan a.

Very clear instructions, very polite and patient.

Anthony F.

She was patient and detailed. She went over the whole program and how it works, step by step.

Connie K.

Audrey was very helpful and completed the request I needed. Thank you!

Todd H.

Jill is always great and so helpful. She’s made herself indispensable

Lea N.

Muy bien servicio Janeth muy paciente me eating ayudando paso por paso estoy muy agradecodo

Juan B.

Ray was very kind and patient. He understood perfectly my situation.

Don P.

Audrey was very helpful and give me a good and outstanding explanation and guidance for me to get back on track.

Rowena L.

They were able to help ?e very quickly and get me set up for a refresher training course!

Kandis P.

He was very patient with me so I like that thank you for you’re time have a wonderful day

Dina R.

Thaly has assisted us before and is always consistent with her professionalism with the wisdom to serve. Thanks

Lutania B.

Very helpful, answered all of my questions, very easy to understand

Grace D.

I really appreciate her time and the support

Marina M.

Everything it was excellent easy to communicate great help thanks

Alejandro G.

Kiara is scheduled to meet with my new clients for Debt Shredder training on October 31. I want to be part of that meeting so I asked to be sent the link. Kiara was very kind.

NULL

Quiero felicitar y darle las gracias a Alexander por su excelente entrenamiento y guia para yo poder actualizar mi programa. Alexander tiene muchas habilidades muy buenas para tratar con laspersonas y mantiene su conocimiento y buen trato a la gente mostrando mucha paciencia. Mis mejores calificaciones para Alexander, ojala todos los demas empleados fuesen como EL. Muchas gracias por tu ayuda y paciencia para mi primer entrenamiento. Irma Avila

NULL

Max was helpful and clear with directions.

Miranda L.

Dara was extremely helpful and patience throughout the process.

Marcus A.

La persona que me atendio fue muy amable. Se nota que save mucho y ase muy bien su trabajo. Es un gusto que personas asi te atiendan. Fue muy amable y se quedo con migo en la llamada asta que logre entrar a mi cuenta.

Mariano G.

Thanks to Audrey for being encouraging and answering my questions and making me feel good about them. She was a joy to work with.

Jeffrey D.

My experience was excellent very helpful!

Gloria G.

Cesar always provides great agent support 5 stars all the way!

US L.

He was a great help getting me up-to-date with recent changes.

Cristine A.

Cesar was very helpful, and his level of patience was superb!

NULL

Max was very patient and I really appreciate her assistance.

Leigh K.

Max was very helpful and provided the information requested.

CHIP -.

Audrey is extremely knowledgeable, patient, and personable!

Donna R.

She fast, knowledgeable, and friendly

John W.

Always helpful. Always quick and explaining things so well.

TroynSuz H.

Dara answered my questions and helped me understand the M oney max account better

Bernie S.

Lauren was able to answer every question I asked. She took her time going over the Money Max platform for it to be made easy for me to go through.

Latrece M.

Very knowledgeable and really knows the program very well. Gave answers to all my questions, and he cared about my concerns.

Alevtina &.

It was very helpful unlike the first time I tried to set it up. Very informative

Ursula L.

Alexander was a pleasure to work with. He was very thorough in explaining the software and I learned at my own pace. Thanks.

Jim V.

He was good, professional, good people skill and friendly.

Rosa G.

No wait time. Very polite and easy to understand. Stayed online with me until my password was changed and I got logged back in. Very nice person.

Viki S.

He knew what he was doing and very helpful. Thanks Cesar!

Franklin B.

Jill was very thorough and helpful.

Chip &.

Jen has great experience on the class and thank you for your support. Thank you

Habteab T.

Gia was very knowledgeable in helping me with my problem.

Linda N.

Cesar was quick, kind and helpful.

Andrew B.

Patient, clear communication explanation of the process.

Musuai S.

She was patient and understanding

Mary P.

Audrey was kind and very helpful.

Christy R.

Janeth was very helpful in explaining things and helping us get back on track

TroynSuz H.

Courteous and helpful. Thank you.

Suzanne A.

Alex exceeded expectations, he has been very kind and patient. Thank you Alex

Maidolys M.

Always very helpful and thorough!

Eva G.

Cesar was very kind and helpful.

Maricruz G.

Great experience, answered our questions. Very helpful

Maria A.

Thanks for your knowledgeable training and help today!

Scott F.

Ray was helpful and reassured me that the thought process I had was correct

Don S.

Ceasar was very helpful . I appreciate that thank you

Steve p.

They were very helpful, and helped me solve is issue.

Becky H.

Lauren was very kind and helpfull planning our future

Jose H.

Excellent experience! Thank you so much for the help!

Mary K.

Muy agradable aver hablado con la señorita Patricia buen elemento en su equipo muy paciente y profecional gracias y muchas bendiciones 🙏🙏🙏

Gregorio G.

Cesar was great! Very helpful.

Becky H.

Audrey was very helpful and resolved the issue I was having. Thank you. :)

Tatiana D.

She was great and very patient

Kema H.

Thanks Max, great patience with me i'm a real rookie at this, and Max helped me over and above!

Deborah P.

Trainer was easy to understand and took her time to explain with details.

Meralis A.

Jill understood my questions and went above to explain and help me close out budget for August. YAY!! Thanks, Jill!!!

Anita J.

They are really great they’re friendly. I love it. Thank you guys. You guys doing a great job.

Alejandro G.

Dara was super helpful! Wish I got her every time.

Adrienne E.

Tengo una cita proximamente y en esta ocasion Ethan se mostro muy paciente y empatico conmigo me mostro muchas formas de hacer que el programa trabaje mejor...

Berta C.

Another great training with Alex. He is the best!

Robert S.

Thales was extremely helpful and very courteous

Diane K.

She was wonderful! Went above and beyond to explain all the features!

Elizabeth E.

Max was patient and helped address my concerns.

Maria F.

He was patient and encouraged me to call back.

Karen S.

She was thorough without overwhelming me with info. Highly recommend

Jeff J.

Your representative was kind and professional.

NULL

kind, helpful and resolved my issue with ease

Autumn B.

Explain everything very well and was really helpful thank you cesar

Huber T.

I always appreciate the quick access to help!

Michele M.

Dara is very knowledgeable & helped me a lot!

Jennifer C.

I had a great experience. The help was great.

Allen S.

So friendly, so supportive, so caring Mahalo

Annette E.

While we didn’t get an answer I needed it, they are always helpful

TroynSuz H.

He was very pleasant to deal with, and made understanding the software system very easy.

Greg H.

Very helpful. I hope the decision to purchase the program pays off

Craig W.

Max is very patient and is a great trainer.

Shirley J.

Very knowledgeable, professional and nice.

Enrique P.

Thaly Was very patient and knowledgeable.

Emelyne M.

He was very helpful and gave me all the information I asked for

Miguel T.

Very Very Helpful , clear and informative

Melvin B.

Everything was great and I have a much better understanding of how the program works.

Tony D.

Max explained everything perfectly well to me..she is amazing!

Chip W.

Caesar was super helpful assisting me with a credit card return purchase. Thank you!

Frank G.

He was very helpful answering all my questions in Spanish. 💙

Maria S.

Kiara was efficient and supportive. She made me feel at ease.

Johnson &.

Hi! Yes, Audrey was not in a rush to end the call. She provided me with the answers I needed AND made proactive suggestions to assist me when I am ready. Thank you Audrey!

Samantha R.

Attentive to my concerns. Luke explains things very clearly. Definitely an asset to the company! Paul B.

NULL

Patricia was very friendly and helpful

Donna P.

Very patient and explained everything so I could understand

Mary M.

Kiara is so patient and has a great positive attitude, and is a joy to work with.

Sara T.

Very professional and knowledgeable.

Edgar E.

Jen was patient and helped me a ton!

Alan a.

Miss Paola is an excellent person. If I have questions in the future, I would like her to be my guide.

Juan N.

Friendly, knowledgeable, and polite

John W.

Muy paciente, te explica muy bien Lo recomiendo muchísimo

Norma O.

The call was brief and easy to make the transaction. The representative was courteous and respectful.

Connie K.

Max is a superstar! She was so patient and informative. Thank you, Max Eartha

Eartha G.

Great experience, Alexander was excellent explaining step by step. Thank you!

Llani A.

Dara set us up for a refresher course to help us tweak our MM to be more efficient! Thank you Dara!

Tamra &.

Her call to me was very nice and it sounded like the customer is doing great. Completely satisfied!

Zachary R.

Max was very good at explaining the solution to my issue. Very professional

Wayne H.

Gia is a very patient listener.

John S.

He was very helpful and answered all of my questions

Chris H.

Kiara will be helping me reestablish the program, and I am looking forward to starting up again.

Marilyn T.

Audrey explains everything very good so I have a better understanding of the program. Good job!

Luis M.

It was a great meeting. Ethan is clear and concise with his explanations.

Luis C.

Daniel was very knowledgeable of the program I called about and gave me several viable options.

Aaron J.

Lauren made the lesson easy to follow. She also gave an assurance that I can call anytime for any further inquiries.

Don P.

Una experiencia muy profesional y muy comprensible amable muchas gracias

Ernesto R.

En mi experiencia la señorita Paola excelente en cómo explicar cómo trabaja el sistema Gracias

Yessica L.

Anrey is very knowledgeable and very patient. :-)

Dennis S.

Very informative and knowledgeable call. Audrey was AMAZING!!!!!!!!!!!

NULL

Excellent she’s a great person thank you all of you guys from the UFF.

Jose O.

Excelente súper fácil de entender bajo la guía de Thalía . Thanks 🙏 so much for all support

Connie R.

Thaly, like always, was very helpful! Thank you for all you do Thaly!

Michelle H.

Cesar was great, solved problems and I’m back on track. Its people & your focus on great customer service like Cesar that makes me glad I bought uff program and i’m back on track!

Ruth F.

Excelente explicación, dedicado y muy interesante como explica el contenido. Gracias ABNER

Flor A.

Anrey could not hear me when I first called so I hung up. I appreciate that he called me back and answered my two questions, promptly.

Jennifer T.

Giselle hizo un excelente trabajo, muy agradecido con Dios por haberlos encontrado recomiendo al 1000% el UFF. Bendiciones para todos

Irma H.

Max was great. She guided me straight towards the source and I was able to fix the issue.

Patrick M.

So helpful!! Answered quickly and got me logged into an account I was having trouble with

Rebecca E.

Max did not know the answer so she explained she would research and get back to us! She did and we are all set!

Randy a.

She explained in a good manner and friendly.

Nancy A.

very clear and easy to understand what the gal was telling me to do to add what I needed

NULL

I’m grateful for the support in the program

Gilberto a.

Great experience, explained everything and understand everything.

Maria A.

Excellent he have patience with me I really appreciate tank you.

Luz P.

She was great, answered all my questions and made sure I was taken care of. Thank you.

Sue P.

Thank you, Patricia, for taking the time to answer my questions. I continue to learn a lot from you. I appreciate your dedication.

Elena S.

Janeth was very helpful! Thank you, Janeth, and thank you, UFF!

Stacy S.

Anrey was very helpful helping me set up my account. Thank you.

Franklin B.

Dara was very helpful and set an appointment for me real quick.

NULL

Ales es muy profesional y paciente! Me resolvió mis problemas.

Gregoria S.

Mi experiencia con Ms. Patricia, fue excelente. Me tuvo paciencia y me ayudo a navegar el sistema paso a paso. Gracias. Cecilia.

Cecilia G.

Etan was very patient and knowledgeable

Sheri W.

Very talkative person and really he helped us very much. Thankful. Good experience.

Alejandro B.

Audrey was very helpful in answering my questions very detailed thank you very much

Jermaine C.

Max was very patient and spent a lot of time with me to get the right balance on my accounts. Thank you

Lynda P.

Dara is wonderful and helped us get our account cleaned up!

Tamra &.

I always get the help I need. Thaly knows her stuff. Thanks

NULL

Dara was GREAT! So friendly. Answered all my questions. I couldn't have asked for a better experience.

Ariq A.

Dara was patient & kind & answered all my questions I had!

Elza P.

Very helpful and showed me how to correct things monthly.

Michael W.

Excellent service, very respectful and very professional.

Heider V.

Always a pleasant experience with Support, thank you Max!

Mariano S.

Thaly was great! She stayed on the line with me until my transaction went through. Thank you, Deanna

Deanna F.

Lauren is awesome!! We'd highly recommend her to anyone.

Anthony E.

Luke provided answers to every question I called for, Polite and knowledgeable

Carl A.

He was super helpful. Thank You ❤️

Christine L.

Exceptional! There's not a question she can't answer. I highly recommend her.

Beverly H.

Tally was great. Everyone is always so knowledgeable!!

La T.

Jill was very helpful. I enjoyed interacting with her!

William B.

The training was excellent. Now I can decide to become debt-free, build wealth, and achieve true financial independence.

Brenda L.

Patricia was very informative she was also very kind and that is priceless!

Dorothy C.

Thank you Ray for helping me today. I appreciate you!

Kristi L.

Ella se esforzó mucho y me tuvo muchas paciencia, me explicó todo excelente

Silvia O.

Audrey did a great job updating my card information as a new card was issued. I called back to ask about additional charges. I will call back on Monday. Thank you!

Holly H.

Thaly is very partient and thoughtful on helping to apply the system to me.

Tamara L.

She knew all the right things to help with my program

ROBERT M.

Wonderful! Alexander is very professional, thank you!

Llani A.

Daniel fue excellente explicando cada duda que tenía.

Cesar G.

Paola was very helpful and answered all my questions.

Tracy C.

Alexander was so helpful, specifically when you're not good with computers

Hector G.

Giselle was so patient, she's explained everything in a very good manner Thank you 👍 Jorge Peña

Jorge P.

She was great and super polite

Shannon H.

The service was excellent. Your empoyee explained in an excellent manner.

Nancy A.

She's Very Smart and Saavy with the problem. Super Nice and Professional!

Melvin B.

It was perfect 👌 she help me and my client quickly

Rebecca E.

Hola todo estuvo muy bien explicado y claro le agradezco a Ethan gracias

Marco A.

Anrey is very thorough. We were able to accomplish the combination of personal and business. thank you so very much!

Dennis S.

Excellent services and help today solving my problem. Thank you so much

Loren J.

She helped answer all my questions? And concerns

NULL

She have good people skills, patience and friendly good communication.

Rosa G.

Everything was great! She was very informative and resolved my issue.

NULL

Caesar continues to help until the problem is solved. Thank you, sir.

Ron J.

Thaly is punctual and efficient. Her goal is obvious; she intends to set me up for success!

Freda S.

Professional and courteous service - thank you!

Tammy L.

Audrey is awesome!! Super patient and very informative! 10/10 service

Mafileo T.

Hoy me toca practicar la técnica me enseño bien . Espero ser buena alumna. Gracias paola muy bien tu explicación. EMPEÑO no defraudarte

Anabel L.

Thaly is professional and speaks with kindness!

Holly H.

Patricia was very helpful answering questions.

Trevor M.

Super efficient. Super helpful. Thanks Thaly!

Jessica H.

Patricia was very courteous and professional.

Adrienne M.

Wonderful attitude, made the call fantastic.

WILLIAM T.

I was very pleased with my conversation with Patricia. I was in contact with Rick through a seminar. I attended a couple weeks back and I have an appointment set for Friday. My interaction with Patricia was very positive. I have nothing else to add.

Marlene T.

Very helpful with getting me back on track!

NULL

Paola was kind and patient with me. Thanks.

Johnson &.

Great job, very efficient and professional.

Kim B.

She was so nice y patient with me Thank you

Ada S.

She was fantastic! She took the time to answer all my questions!

Kristi L.

Audrey is AMAZING! Keep up the great work!

Martha B.

Cesar was very pleasant and professional.

NULL

Excellent attitude and very patient with my needs and questions

Brad J.

She is very knowledgeable of the subject

Mary K.

Associate was very helpful and was able to help with my issues

NULL

Array is the best and he always gets me straight. As long as he wotks their he will be the only person I deal with. Thanks Anray

Toni L.

Very thorough in all topics and patient.

Edna M.

He didn't excellent explained every area posible I will need.

Herminio S.

Very helpful and answered my questions.

Linda S.

Dara was very helpful and knowledgable.

James G.

Daniel was very helpful and quick, too!

Stacy S.

Max was very nice and explained the answer in a polite tone.

Nancy A.

Thaly is a super person with a lot of patientness, I really give her a hundred. 🙏

Nery O.

very helpful and my need was answered.

Michael W.

Janeth me tuvo mucha paciencia para explicarme y muy amable

Hector B.

Emma made everything very easy to understand and implement and was very friendly.

Nicole S.

Ethan was very helpful and efficient!

Anita J.

El entrenamiento fue muy satisfactorio y claro. Me gusto la forma de explicacion del programa por Alex.

Lorena A.

Ethan was patient and understanding!

Pastor O.

I am very pleased with all of the support that I have had.

Debra C.

Mi experiencia con Janeth, muy agradable y muy clara , excelente muchas gracias.

Zenobia P.

Very helpful and lovely personality.

Dawn W.

Audrey did great. I meant to choose the excellent face 😀

Joseph L.

Excellent help with password issue.

Alan K.

Thanks for always being so helpful!

Martha B.

Excellent help. I am back on track.

Carletta G.

Dara was very thorough and patient.

Charles F.

Everything was very good and clear, making it easy to understand how it works.

Alberto T.

Great customer service!! Audrey did a great work! Excellent job Audrey bravo!!

Erika R.

Jill was very kind and supportive.

NULL

shop financial is always helpful in getting my goals met

Regina R.

she us so knowledgable and patient

Lesley B.

Alex was excellent! Very patient!

Jeuton J.

My problem was resolved and I am happy with the support. Thank you very much

Svetlana P.

What I appreciate about Alexander is his consistency. He never skips a step,

Vanessa M.

Very helpful! A lot of patience!

Oscar A.

Luke was very helpful, as usual!

Joseph A.

Cesar always does an Excellent job...what more can we say?! We could say more, but this says it all... :) Ed & Marianne

Ed &.

Is really nice person! She explains very good and have a lot of patience!

Dinora G.

Lauren did a great job helping adding a new account

Jose C.

Very helpful and easy to work with! Very efficient

Ray J.

Kiara was very helpful and attentive to my request

David A.

Excelente Trabajo y Explicación, Gracias Alexander

Luis P.

Audrey helped me with getting my mortgage account corrected and showed me how to properly execute some transactions

Michael B.

She was very informative & answered all my questions. She is a very good teacher//trainer =)

Angela A.

He helped me find the information I needed so I could complete a sale

TroynSuz H.

Audrey is la bomba! Good pace, easy to understand and made me feel comfortable going into darth vaders bathroom of buttons and budgets.

Jose R.

Ethan was great & willing to go tge extra mild to hell me understand.

Mary A.

Caleb is a great asset to your company. He knew all answers and I was completely satisfied.

David Q.

Jill is a go-to person that an agent can trust to do her utmost to satisfy a need or a simple request. I'm thankful that UFF hires such high quality people.

John T.

Audrey is AMAZING! Keep up the GREAT work!! :)

Martha B.

very helpful getting me back on track. 5 stars

Brian &.

He was professional and good customer service.

Rosa G.

Ethan very knowledgeable and and understanding

Pastor O.

She was very detailed in explaining and breaking things down to me.

Kevin W.

She have patience and explaining Bery well, good customer service.

Rosa G.

Kiara was a pleasure. Super professional and wanting to serve. Handled quickly and easy.

Brian N.

Very detailed and informative training session, really learned quite a few details that I was not aware of and open my thinking on how this program works.

George G.

She have good customer service and friendly.

Rosa G.

Muy amable Ray y todo bien explicado gracias

Marco A.

Paola is excellent at getting to the crux of the matter and makes things easier for me.

John K.

I needed to reset my money max account and the process was Quick and Easy! Great agent!

Andrea B.

Alexander was caring and patient. Thank You

John H.

Janeth walked me through the issue I was having and made sure she understood what I was having an issue with.

Don S.

Very friendly and FAST and asked if I needed anything else and waited on the phone until I was able to log in

Felice R.

Thaly, have good customer service and patience she guide me very well and told me how to do it and I did it.

Rosa G.

Data was very knowledgeable and fun to work with. Looking forward to our next session.

Lillian M.

Alex answered all my questions and did a wonderful job walking me through the program.

Jennifer T.

She answered all my questions. However there are limitations with the program that are a little frustrating.

Denise M.

He was very patient with all my questions.

Deborah M.

Ray did a great job going over the program, features and benefits. He was able to answer all of my questions

Bill O.

There is nothing better you can do for customers experiencing, Audrey did an awesome job. Definitely need more employees like her.

Daniel O.

Bueno siento yo, que no hay nada que agregar, me parece que es muy completa la capacitación Thaly nos ayuda muy bien y aclaro todas las dudas. Gracias.

Maria G.

It went well. Thank you for all the help.

Exica C.

Paola was patient in training me and took time to answer all my questions. Thank you.

Agbenyo &.

Me.gusto mucho la forma q me explico el proceso me senti muy comodo y tuve. Confianza para hacer preguntas

Ebelio L.

I was very satisfied with my session with Anrey. He had tons of patience and explained things competently.

Johnson &.

Everything was handled in a professional manner. Daniel is an asset to your company.

David Q.

Alex was very friendly and professional

Donna P.

Very knowledgeable and great experience

Marcus S.

Everything went very well, Max is very patient with a computer dinosaur like me😉!!

Karren B.

Jill is very patient. Does not rush. I feel a lot more confident. Thank you, Jill!

Oscar A.

He helped me quickly with my problem.

Sara B.

He was very nice and patient with me.

Jackie K.